1. Sending a Business E-mail

2. What is a Business E-Mail If you are sending an e-mail in an official capacity, eg at work or to an organisation (anyone other than a friend, really), there are certain rules to follow Always insert a subject Start with a greeting, eg Hello Keep the message formal – using the correct spelling and no text language! Close the e-mail with a short message like “Kind regards” and add your name underneath along with your organisation if you are e-mailing on behalf of work

3. Other E-Mail Hints Do not use CAPITAL LETTERS – this is the equivalent of shouting at someone and is considered to be rude If the e-mail is urgent, there is usually a way of indicating this – either Mark Urgent or Send with High Importance If sending an attachment, remember to attach it and indicate in the message that you have attached something

4. Always include a subject Don’t forget the attachment Include greeting, use correct spelling and close with your name and organisation Click here to indicate that the message is urgent – set to high importance

5. Always include a subject Don’t forget the attachment Include greeting, use correct spelling and close with your name and organisation Click here to indicate that the message is urgent