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Published byNeal Garrison Modified over 9 years ago
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GLOWEBSTORE GLOSERVE – Support & Maintenance Services ONLINE ORDERING PROCESS
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Process Flow Diagram Services Pack – Offshore Development Initial Stock, Stock Transfer and Physical Inventory management: Event Order Pre Deployment Deployment Post Deployment Account Manager Document Closures Referencing ZERO INV INCIDENT ? No Support Access & Connections Pass to Regular Accounts Schedule Interview or Direcly Deploy Yes Sales Glostore Calls Back PO Recieved Finalise Documentations
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GLOSERVE Time Lines Order Processing : Within 24 Hours
Resource Allocation : Day 2 - Day 5 Access : Day 3 – Day 10 Deployment : Day 2 – Day 5 Note: This is estimated time. Actual time may vary depending on resource availability from Customer and Signoffs. Please note resource Chargeable from Start day of Contract and its responsibility to ensure System Access. Reasonable rebates if the issue is at our end of network.
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