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Published byBrooke McDonald Modified over 8 years ago
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problem solving decision making managing risk leadership practices applications step up, step back collaboration culture of trust
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creating a culture of trust a leadership practicum
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lack of trust price tags team to team trust building cultures that foster trust
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make people trust each other?
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how leaders can help
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Trust how do you define trust?
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Start Up Exercise: Pick a project. who do you trust? how did it develop?
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what does a team without trust look like?
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Lack of Trust Price Tag?
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Transaction Costs Transaction Costs
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Self Protection
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broken Trust ?
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other price tags?
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the data … The 100 Best Places to Work
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trust companies double performance over S&P for 10 years. high trust companies out perform low trust companies by 43%
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Project Management Change Management how can leaders help teams build Trust?
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Trustworthiness “Get Trustworthy People”
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Trustworthiness how often does that happen?
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Can these people work together?
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broken Trust?
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Or …
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Build Trust? trust Not built ?
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assess the team
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who talks to whom? who listens ?
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Start Up Exercise: Pick a project. broken trust with a person on the team ?
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get the right people on the bus in the right seats. - Jim Collins
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get the wrong people off the bus.
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is the next bus stop theirs?
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Start Up Exercise: Pick a project. does the team need this person ?
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the “ vacation test ”
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Island… build an Island?
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Project Management How Do We Deliver? integrate?
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Unleashing Innovation Collaboration Process create a Culture of trust
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Project Management Dependency Management remove debilitating Fear
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in collaboration, people fear …
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losing identity
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losing intellectual mastery
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losing individualism
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in ibm, people fear …
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fear of losing control
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not recognized for doing more work than others
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not being able to differentiate myself
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what do people fear ?
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Exercise What are the top fears in list? Divide by 3 and round up Everyone votes by raising hand Work in groups on top three Report out
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fostering trust
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advance each other’s intentions and interests don’t impede them
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be proactive in moving work forward
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create transparency
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Project Management Focus, Communication, and Expectation Management honest and open communication
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Build the right product share experiences
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team to team trust …
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“a mega team”
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validate others
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accept risks collectively
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Leading Agile Collaboration Model Collaboration Process team based measurements
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people do what they are measured by measure results
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let teams evaluate themselves
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build confidence
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short goals … early wins
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Collaboration Model celebrate success !
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leadership role ?
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Authentic
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purpose over personal agenda
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Project Management How Do We Deliver? Trustworthy
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stay Positive
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Stay Positive Focus on magnifying a person’s strengths rather than remedying weaknesses. - Peter Drucker
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protect team Boundaries Protect Team Boundaries
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continuous feedback
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be transparent
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share information
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no hidden agendas
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insure fairness
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summary
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lack of trust price tags team to team trust building cultures that foster trust
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Build Trust? read more… companies with cultures of trust: Cisco Systems Google SAS Texas Instruments eBay Intuit Adobe articles at accelinnova.com/T3class.html or at greatplacetowork.com
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