1. Purpose Intended Audience and Presenter Contents Proposed Presentation Length Intended audience is all distributor partners and VARs This would be presented by a Distributor PAM, content may be customized as appropriate May also be leveraged by MNAs who sell through VAR channel Speaker Notes included This presentation is intended to be approximately 30 minutes long It is intended to be used together with a 30 minute lab This presentation is part of a 6 module series providing technical training for SBS 2011 Standard

2. Name Title Windows Small Business Server 2011 Standard Product Features Module 4: User and Client Computer Management, Remote Access

3. MANAGING USERS Lesson 1

4. User Tasks Add new account Add multiple accounts Change user roles for accounts Change password policies Redirect folders Help General User Tasks Edit user properties Remove user account Reset user password Change group membership Disable user account Add new user role based on this user Print a Getting Started page for user Specific User Tasks

5. Modifying User Account Properties Remote access permissions VPN permissions E-mail information and mailbox quotas Access to Remote Web Access Access to Outlook Web Access Computer access Access to internal shared folders Group membership Properties

6. User Roles and Groups Add a new role Edit role properties Remove role User Roles Add new group Edit group properties Change group membership Remove group Groups

7. Best Practice Implement strong passwords Change password policies Educate users Do not use the administrator account for daily work Security best practice for managing user accounts:

8. DEPLOYING AND MANAGING CLIENT COMPUTERS Lesson 2

9. Network Page Managing with the Windows SBS Console ComputersDevicesConnectivity

10. Pre-deployment Administrative Tasks Did you check applications for compatibility?Do you have the latest BIOS?Drivers up-to-date?Latest service packs and security updates applied?Network connectivity configured properly?Local admin password set and documented?

11. From Internet Explorer address bar http://connect From portable media (USB) Connect Computer Wizard Does not require administrative privileges User can join the client computer Connecting Client Computers

12. Connect Client Computer Wizard Launch Client Computer Wizard Set up for others Set up for yourself Runs Client Advisor utility Enter username Enter password Enter admin name Enter admin password Verify computer name Assign user Move profile data Select user role Move profile data Restarts computer, joins to the SBS domain

13. Managing Client Computers General settings Administer user access to the client Configure updates Computer Properties

14. Managing Client Computers Offer remote assistance

15. MANAGING AND USING SERVER SHARED FOLDERS Lesson 3

16. Shared Folders and Web Sites Page Managing with the Windows SBS Console Shared Folders Web Sites

17. Redirecting User’s Folders Applies GPO to redirect Desktop Documents Start Menu Redirect folder options:2GB default storage quotaEnables Previous Client VersionEnables Offline Files

18. Using Shared Folders Windows Search Service allows users to quickly find files Users access data stored on the SBS server using network shared folders The Company folder is created by default Administrators use the Dashboard to create additional shared folders Full access (Read/Write) Read only No access Access is controlled using simplified permissions: Users can use Previous Versions tab in Windows Explorer to recover accidently deleted or overwritten files Shared folders support Shadow Copies

19. CONFIGURING AND USING REMOTE WEB ACCESS Lesson 4

20. Remote Web Access E-mail, Calendars, Contacts via Outlook Web Access Intranet portal (Companyweb) Computer desktops (Admins can connect to the SBS server) Shared folders Single Sign-On experience Self-service password change RWA Features

21. Customizing Remote Web Access Remote Web Access user access Remote Web Access sign-in page Remote Web Access home page Check e-mail Connect to computer Internal Web site (SharePoint) Change password Help Organizational links Administration links Customizable features:

22. Remote Web Access Requirements Member of Remote Web Access users RDP client software 6.0 or later Router ports 443 and 987 must be open and forwarded to SBS server optionally port 80 for redirection to port 443 Ports 443 and 987 must be open on the SBS server optionally port 80 for redirection to port 443 Browser must accept cookies Prerequisites to access RWA

23. Request & Install a Third-party Certificate Connected client computer have certificate installed automatically Remote client computers must install certificate manually PDAs/smart phones must install this certificate Windows SBS 2011 creates a self-issued certificate that can be used to established secure remote connections Nothing to install on client devices Have become very inexpensive Certificates generated by third-party providers are easier to implement and manage

24. Configuring Mobile Devices What is Exchange ActiveSync? (EAS) Microsoft ® Windows Mobile ® 5.0 (Messaging & Security Feature Pack) Windows Mobile ® 6.x and Above Any device that supports Exchange ActiveSync Mobile devices supported Direct Push Device Security policy enforcement Remote device wipe Exchange ActiveSync features

25. Resources  Product Page http://www.microsoft.com/sbs http://www.microsoft.com/sbs  Official Blog http://blogs.technet.com/sbs http://blogs.technet.com/sbs  Facebook Page http://www.facebook.com/windowssbs http://www.facebook.com/windowssbs  Microsoft Partner Network http://partner.microsoft.com/sbs2011 http://partner.microsoft.com/sbs2011  OEM Partner Center (for System Builders) https://www.microsoft.com/oem https://www.microsoft.com/oem

26. Questions ??

27. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows 7 and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.