1. Powered by Southborough Library Customer Survey 2014 Saturday, December 20, 2014

2. Powered by Date Created: Friday, October 31, 2014 342 Total Responses Complete Responses: 339

3. Powered by Q1: How would you describe yourself? Answered: 341 Skipped: 1

4. Powered by Q1: How would you describe yourself? Answered: 341 Skipped: 1

5. Powered by Q2: How often do you use the library? Answered: 341 Skipped: 1

6. Powered by Q2: How often do you use the library? Answered: 341 Skipped: 1

7. Powered by Q3: What time do you usually visit the library? Answered: 338 Skipped: 4

8. Powered by Q3: What time do you usually visit the library? Answered: 338 Skipped: 4

9. Powered by Q4: Are you satisfied with the library’s current open hours? Answered: 335 Skipped: 7

10. Powered by Q4: Are you satisfied with the library’s current open hours? Answered: 335 Skipped: 7

11. Powered by Q5: Please rate your overall library experience. Answered: 339 Skipped: 3

12. Powered by Q5: Please rate your overall library experience. Answered: 339 Skipped: 3

13. Powered by Q6: Have you utilized the library’s online resources? Answered: 313 Skipped: 29

14. Powered by Q6: Have you utilized the library’s online resources? Answered: 313 Skipped: 29

15. Powered by Q7: Have you ever had to wait in line to be helped? Answered: 334 Skipped: 8

16. Powered by Q7: Have you ever had to wait in line to be helped? Answered: 334 Skipped: 8

17. Powered by Q8: Please check all library services below that interest you or that you currently or plan to use. Answered: 336 Skipped: 6

18. Powered by Q8: Please check all library services below that interest you or that you currently or plan to use. Answered: 336 Skipped: 6

19. Powered by Q10: If the library were to introduce any of the following services, which would you be interested in using? Answered: 280 Skipped: 62

20. Powered by Q10: If the library were to introduce any of the following services, which would you be interested in using? Answered: 280 Skipped: 62