1. Meeting with Employees of Nileswer Division ON 18 – 01 – 2014 ==================== 1

2. REVENUE : Achievement Vs Target (Original) (Amount in Crores of Rupees) SegmentTarget Achievement (April to Dec) % Achievementshortfall(-) Phones+FTTH85.0046.2554.41%-38.75 BB75.0039.0052.00%-36.00 EB(CCTS)2.210.4219.12%-1.79 IUC0.991.41142.92%0.42 Total CFA163.2087.0953.37%-76.11 GSM155.00109.0170.33%-45.99 CDMA8.002.6332.81%-5.37 Wimax3.000.9130.20%-2.09 Total CM166.00112.5467.79%-53.46 CFA+CM329.20199.6360.64%-129.58

3. REVENUE : Achievement Vs Target (Revised) (Amount in Crores of Rupees) SegmentTarget Achievement (April - Dec) % Achievementshortfall(-) Phones+FTTH96.0046.2548.18%-49.75 BB86.0039.0045.35%-47.00 EB(CCTS)3.770.4211.21%-3.35 IUC1.211.41116.93%0.20 Total CFA186.9887.0946.58%-99.89 GSM184.80109.0158.99%-75.79 CDMA8.002.6332.81%-5.37 Wimax3.000.9130.20%-2.09 Total CM195.80112.5457.48%-83.26 CFA+CM382.78199.6352.15%-183.16

4. 14. Segment Wise REVENUE Summary : COMPARISON WITH LAST YEAR Amount in Crores of Rupees APRIL TO DECEMBER Current Year2012 - 13Variance%Variance Phones46.2652.27-6.01-14.32 % Broadband39.0032.326.6820.67 % EB Circuits0.420.270.1555.57 % IUC0.030.06-0.03 Mobile112.5496.9715.5716.06% Total Revenue 198.25181.8916.358.99% 4

5. Revenue Performance : BASIC PLUS ( Phone + ITC ) APRIL to DECEMBER ( in Crores of Rs.) SSA20122013 Variation ( Rs. Crores) % Variation 1 Ernakulam68.8367.2-1.63-2.37% 2 Trivandrum50.7945.78-5.01-9.86% 3 Trichur54.0148.4-5.61-10.39% 4 Alleppy29.3126.25-3.06-10.44% 5 Calicut39.535.07-4.43-11.22% 6 Kollam33.1629.32-3.84-11.58% 7 Kannur52.1946.06-6.13-11.75% 8 Palghat22.3919.64-2.75-12.28% 9 Pathanamthitta21.8519.08-2.77-12.68% 10 Kottayam34.4829.45-5.03-14.59% 11 Malappuram33.3828.05-5.33-15.97% TOTAL 439.89394.30-45.59-10.36%

6. Revenue Performance : BROADBAND APRIL to DECEMBER (Crores of Rs.) SSA20122013 Variation % Variation 1 Pathanamthitta13.5817.063.4825.63% 2 Malappuram13.8617.313.4524.89% 3 Alleppy16.9121.064.1524.54% 4 Kollam18.4822.834.3523.54% 5 Ernakulam52.7264.2511.5321.87% 6 Calicut22.0226.704.6821.25% 7 Kannur32.3239.016.6920.70% 8 Palghat16.3819.653.2719.96% 9 Kottayam22.9827.374.3919.10% 10 Trichur31.9737.115.1416.08% 11 Trivandrum31.4536.465.0115.93% TOTAL272.67328.8156.1420.59%

7. Revenue Performance : CFA ( Phone + ITC + IUC ) APRIL to DECEMBER ( Crores of Rs. ) SSA20122013Variation% Variation 1 Ernakulam122.72136.5113.7911.24% 2 Alleppy46.3548.151.803.88% 3 Pathanamthitta 35.4436.781.343.78% 4 Palghat38.7940.071.283.30% 5 Kollam51.6853.121.442.79% 6 Kannur84.6486.732.092.47% 7 Trivandrum82.3683.391.031.25% 8 Trichur86.4387.481.051.21% 9 Calicut62.162.460.360.58% 10 Kottayam57.4657.780.320.56% 11 Malappuram47.2547.03-0.22-0.47% CGMT107.4588.23-19.22-17.89% CMTS138.99157.8318.8413.55% TOTAL961.66985.5623.902.49%

8. Revenue Performance : GSM POST PAID APRIL to DECEMBER ( Crores of Rs. ) SSA20122013Variation% Variation 1 Trivandrum15.7216.560.845.34% 2 Ernakulam22.9723.991.024.44% 3 Malappuram2.973.080.113.70% 4 Palghat4.875.020.153.08% 5 Trichur7.808.010.212.69% 6 Calicut6.176.280.111.78% 7 Kottayam7.42 0.000.00% 8 Kollam5.285.26-0.02-0.38% 9 Kannur6.176.12-0.05-0.81% 10 Alleppy5.855.78-0.07-1.20% 11 P athanamthitta 3.183.09-0.09-2.83% TOTAL88.4090.612.212.50%

9. Revenue Performance : GSM PRE PAID APRIL to DECEMBER (Crores of Rs. ) SSA20122013Variation% Variation 1 Trivandrum52.3070.6818.3835.14% 2 Trichur40.6952.5111.8229.05% 3 Ernakulam109.28132.8123.5321.53% 4 Calicut54.7165.0910.3818.97% 5 Kannur86.85102.9916.1418.58% 6 Palghat36.3241.975.6515.56% 7 Malappuram37.5842.675.0913.54% 8 Kottayam65.3574.028.6713.27% 9 Alleppy38.1342.354.2211.07% 10 Kollam44.7048.343.648.14% 11 Pathanamthitta 37.9238.900.982.58% TOTAL603.83712.33108.5017.97%

10. Revenue Performance : WiMAX APRIL to DECEMBER ( Crores of Rs. ) SSA20122013Variation% Variation 1 Palghat0.350.920.57162.86% 2 Kollam0.561.360.80142.86% 3 Trivandrum0.521.130.61117.31% 4 Alleppy0.320.640.32100.00% 5 Ernakulam1.332.651.3299.25% 6 Trichur1.302.371.0782.31% 7 Kannur0.520.930.4178.85% 8 Malappuram0.440.730.2965.91% 9 Kottayam0.300.490.1963.33% 10 Pathanamthitta 0.370.600.2362.16% 11 Calicut0.560.820.2646.43% TOTAL6.5712.646.0792.39%

11. Revenue Performance : CDMA WLL APRIL to DECEMBER ( Crores of Rs. ) SSA20122013Variation% Variation 1 Pathanamthitta 2.642.42-0.22-8.33% 2 Trichur4.724.19-0.53-11.23% 3 Palghat3.382.95-0.43-12.72% 4 Ernakulam6.165.33-0.83-13.47% 5 Trivandrum3.372.85-0.52-15.43% 6 Calicut4.213.37-0.84-19.95% 7 Malappuram3.853.08-0.77-20.00% 8 Kottayam2.862.27-0.59-20.63% 9 Kannur3.472.67-0.8-23.05% 10 Alleppy3.172.43-0.74-23.34% 11 Kollam5.263.99-1.27-24.14% TOTAL43.0935.55-7.54-17.50%

12. Revenue Performance : CM ( GSM + WiMAX + WLL ) APRIL to DECEMBER (Crores of Rs. ) SSA20122013Variation% Variation 1 Trivandrum71.9191.2119.3026.84% 2 Trichur54.5267.0812.5623.04% 3 Ernakulam139.73164.7925.0617.93% 4 Kannur97.00112.7115.7116.20% 5 Calicut65.6575.559.9015.08% 6 Palghat44.9350.865.9313.20% 7 Kottayam75.9484.208.2610.88% 8 Malappuram44.8449.564.7210.53% 9 Alleppy47.4651.193.737.86% 10 Kollam55.8058.963.165.66% 11 Pathanamthitta 44.1145.010.902.04% CMTS(INFRA)4.899.084.1985.69% TOTAL746.78860.20113.4215.19%

13. Revenue Performance : EB CIRCUITs APRIL to DECEMBER (Crores of Rs. ) SSA20122013Variation% Variation 1 Malappuram0.010.170.161600.00% 2 Palghat0.180.610.43238.89% 3 Trivandrum2.184.572.39109.63% 4 Ernakulam5.5910.174.5881.93% 5 Trichur1.312.070.7658.02% 6 Calicut0.761.200.4457.89% 7 Kannur0.270.410.1451.85% 8 Pathanamthitta 0.140.180.0428.57% 9 Alleppy0.360.410.0513.89% 10 Kollam0.390.34-0.05-12.82% 11 Kottayam0.500.38-0.12-24.00% TOTAL11.6920.518.8275.45%

14. Revenue Performance : TOTAL ( CFA + CM + EB ) APRIL to DECEMBER ( Crores of Rs.) SSA20122013Variation% Variation 1 Ernakulam268.03311.4743.4416.21% 2 Trivandrum156.45179.1622.7114.52% 3 Trichur142.25156.6414.3910.12% 4 Kannur181.91199.8517.949.86% 5 Palghat83.8991.537.649.11% 6 Calicut128.50139.2110.718.33% 7 Kottayam133.89142.358.466.32% 8 Alleppy94.1699.755.595.94% 9 Malappuram92.0996.764.675.07% 10 Kollam107.86112.424.564.23% 11 Pathanamthitta 79.6981.962.272.85% CGMT107.4588.23-19.22-17.89% CMTS143.88166.9223.0416.01% TOTAL1720.051866.25146.208.50%

15. OUR POSITION / RANK IN KERALA CIRCLE IN REVENU COMPARISON APRIL to DECEMBER (Crores of Rs. ) 20122013Variation % Variation Position in Circle BASIC PLUS ( Phone + ITC )52.1946.06-6.13-11.75%7 Broadband32.3239.016.6920.70%7 CFA ( Phone + ITC + IUC + BB)84.6486.732.092.47%6 GSM POST PAID6.176.12-0.05-0.81%9 GSM PRE PAID86.85102.9916.1418.58%5 WiMAX0.520.930.4178.85%7 CDMA WLL3.472.67-0.8-23.05%9 CM ( GSM + WiMAX + WLL )97112.7115.7116.20%4 TOTAL ( CFA + CM + EB )181.91199.8517.949.86%4

16. LAND LINE AND MOBILE REVENUE Kannur SSA PROFILE / Trend In Crore Rupees Year/Month Wire line + Broadband + ITC + EB CCTs + IUC GSM Prepaid + Post paidCDMA WLLWiMAXTOTAL 2007 - 2008200.1186.95 13.06 -300.12 2008 - 2009169.1485.49 13.27 -267.90 2009 - 2010149.9781.9212.53 -244.42 2010 - 2011137.3281.788.34 -227.45 2011 - 2012123.07104.916.570.43234.98 2012 - 2013114.30125.904.380.71245.28 2013-14 (Dec)87.09109.012.630.91199.63

17. The LEAST CHALLENGE /OBJECTIVE for 2013-2014 : The overall REVENUE should cross Rs.267.91 Crores (revenue of 2008-2009).

18. GSM Mobile Connections : Performance APRIL TO DECEMBER SSA Target for 2013-14 Proport. Target Gross AchievementClosure Net Achievement % Gross % Net % Closure KNR208000156000124049592406480979.52%41.54%47.76% EKM285625214219155661707268493572.66%39.65%45.44% KLM1035007762555628261772945171.66%37.94%47.06% TVM16037512028185594390784651671.16%38.67%45.66% CLT14262510696975926358254010170.98%37.49%47.18% ALP871256534446224203702585470.74%39.57%44.07% MLP988757415649292247072458566.47%33.15%50.12% KTM1276259571961293265293476464.03%36.32%43.28% TSR1111258334452702237912891163.23%34.69%45.14% PTA745005587534427156821874561.61%33.55%45.55% PKD1006257546943484200862339857.62%31.00%46.19% TOTAL1500000112500178428036221142206969.71%37.52%46.18%

19. Wimax Connections : Performance APRIL TO DECEMBER SSA Proportion. Target Gross AchievementClosure Net Achievement % Gross % Net % Closure PKD22501354290106460.18%47.29% 21.42% EKM592532311050218154.53%36.81% 32.50% KLM39752038736130251.27%32.75% 36.11% TVM30751467436103147.71%33.53% 29.72% ALP187585229755545.44%29.60% 34.86% TCR54002354851150343.59%27.83% 36.15% MLP195076831545339.38%23.23% 41.02% PTA165063231032238.30%19.52% 49.05% KTM165062422440037.82%24.24% 35.90% KNR3375107351955431.79%16.41% 48.37% CLT262575336838528.69%14.67% 48.87% Total 33750151465396975044.88%28.89% 35.63%

20. WiMAX BTS & Connection Status DIVISION No. Of WiMAX BTS Total Equipped Capacity Working Connetions as on 31-12-2013 KANNUR P5 150077 TELECHERY P41200 142 TELECHERY T41200 169 CHERUKUNNU41200 185 PAYYANUR51500 77 KANHANGAD5 1500228 KANNUR T61800 296 UPPALA51500 164 TALIPARAMBA1300 80 KAZARGOD6 1800187 SRK0 00 MATTANUR1 30014 NILESWER2 600102 SSA4814400 1721

21. BTS wise WiMAX Connection Status (Capacity of WiMAX BTS = 300) Neleswaram83NLS

22. LL NPC Performance : April to December DIVISION LL DEL (01.04.2013) TARGET (2013-14) NPCClosureNet NPC % Reduction in Landline Gross (% of Target) KANNUR P 2817620938081004-196-0.70%38.60% TELECHERY P 2604419357611311-550-2.11%39.33% TELECHERY T 3917929118291680-851-2.17%28.48% CHERUKUNNU 3018222435151258-743-2.46%22.97% PAYYANUR 3175923607341518-784-2.47%31.11% KANHANGAD 2784020696581868-1210-4.35%31.81% NILESWER 3443225587272315-1588-4.61%28.42% KANNUR T 2851921196842004-1320-4.63%32.28% UPPALA 2282816964391550-1111-4.87%25.88% TALIPARAMBA 2521918745041809-1305-5.17%26.90% KAZARGOD 29435218710512928-1877-6.38%48.06% SRK 2513818686792599-1920-7.64%36.35% MATTANUR 2817720947983219-2421-8.59%38.12% SSA37692828006918725063-15876-4.21%32.80%

23. LL NPC Performance : April to December NLS Div. EXCHANGE LL DEL (1.4.2013) TARGET (2013-14) NPCClosure Net NPC % Reduction in Landline Gross ( % of Target) 1BALAL766572633-7-0.91%45.68% 2UDUMBUNTHALA14091051639-23-1.63%15.28% 3TRIKKARIPUR582243389221-132-2.27%20.57% 4VALIYAPARAMBA882661435-21-2.38%21.36% 5PUTHUKUNNU604452540-15-2.48%55.71% 6CHEEMENI15541153580-45-2.90%30.31% 7NILESWAR4908365146289-143-2.91%40.04% 8KAYYUR13591011556-41-3.02%14.86% 9KADUMENI882662666-40-4.54%39.67% 10THAIKADAPPURAM138510350117-67-4.84%48.59% 11CHANADUKKAM43632931-22-5.05%27.78% 12PERUMBATTA777581659-43-5.53%27.71% 13CHITTARIKKAL165912327119-92-5.55%21.90% 14CHERUVATHUR389628963296-233-5.98%21.76% 15PARAPPA11588629105-76-6.56%33.71% 16ACHIKKANAM143010626123-97-6.78%24.47% 17PADNE179913421161-140-7.78%15.71% 18BEEMANADI149011153169-116-7.79%47.87% 19KALICHANADUKAM898672395-72-8.02%34.47% 20KONNAKKAD29622335-32-10.81%13.64% 21MALOTH10227615146-131-12.82%19.75% NLS DIVISION3443225587272315-1588-4.61%28.42%

24. LL NPC Performance : April to December DIVISION LL DEL (01.04.2013) TARGET (2013-14) NPCClosureNet NPC % Reduction in Landline Gross (% of Target) KANNUR P 2817620938081004-196-0.70%38.60% TELECHERY P 2604419357611311-550-2.11%39.33% TELECHERY T 3917929118291680-851-2.17%28.48% CHERUKUNNU 3018222435151258-743-2.46%22.97% PAYYANUR 3175923607341518-784-2.47%31.11% KANHANGAD 2784020696581868-1210-4.35%31.81% NILESWER 3443225587272315-1588-4.61%28.42% KANNUR T 2851921196842004-1320-4.63%32.28% UPPALA 2282816964391550-1111-4.87%25.88% TALIPARAMBA 2521918745041809-1305-5.17%26.90% KAZARGOD 29435218710512928-1877-6.38%48.06% SRK 2513818686792599-1920-7.64%36.35% MATTANUR 2817720947983219-2421-8.59%38.12% SSA37692828006918725063-15876-4.21%32.80%

25. BB Performance : April to December EXCHANGETarget 2013-14 Gross BB Provision BB Closures Net BB provision % Gross w.r.t. Target % Closure PAYYANUR59801897110978831.72%58.46% CHERUKUNNU56921764128048430.99%72.56% TELECHERY P50571446107137528.59%74.07% NILESWER66031729100772226.18%58.24% KANNUR T54061413104436926.14%73.89% SRK4828126083342726.10%66.11% TALIPARAMBA4451115581933625.95%70.91% MATTANUR5530139994945025.30%67.83% TELECHERY T75061823128753624.29%70.60% KANNUR P62471475103044523.61%69.83% KANHANGAD5531122887235622.20%71.01% KAZARGOD6927106960646315.43%56.69% UPPALA526063741122612.11%64.52% SSA750171829512318597724.39%67.33%

26. BB Performance : April to December NLS Div. EXCHANGETarget 2013-14 Gross BB Provision BB Closures Net BB provision % Gross w.r.t. Target % Closure 1TRIKKARIPUR95935320315036.79%57.51% 2NILESWAR8272842057934.36%72.18% 3KAYYUR23577304732.78%38.96% 4PUTHUKUNNU10333151831.91%45.45% 5UDUMBUNTHALA27579433628.74%54.43% 6CHERUVATHUR6721921474528.55%76.56% 7BALAL13635142125.72%40.00% 8CHEEMENI30777324525.09%41.56% 9VALIYAPARAMBA19246311523.93%67.39% 10CHITTARIKKAL34781295223.37%35.80% 11BEEMANADI3207236 22.54%50.00% 12THAIKADAPPURAM29263372621.59%58.73% 13KADUMENI20241202120.33%48.78% 14PADNE41182701219.97%85.37% 15KALICHANADUKAM17333201319.03%60.61% 16CHANADUKKAM971731417.50%17.65% 17MALOTH22739152417.18%38.46% 18PARAPPA28648183016.77%37.50% 19ACHIKKANAM32051272415.94%52.94% 20PERUMBATTA1512291314.61%40.91% 21KONNAKKAD724315.59%75.00% DETNLS Total66031729100772226.18%58.24%

27. BROADBAND ORDERS PENDING as on 15 th JANUARY 2014 NILESWARAM DIVISION Exchange<15 DAYS16-30 DAYS>30 DAYS ACHIKKANAM 10 BALLAL11 BEEMANADI 1 MALOTH1 NILESHWAR23 PUTHUKKUNU1 THAIKADAPURAM2 760

28. NPC WORK ORDERs pending DIVISION Pendin gTNFTotal 0-7 Days 7-30 Days 1-3 Mont h 3-6 Mont h 6-9 Mont h 9-12 Mont h 1-2 Years KASARAGOD 30927336489076642164 DET TELLICHERRY 24123264375673412860 DET KANNUR 22624250253854475570 UPPALA 15563218728273729198 CHERUKUNNU 16720187134547382310 TALIPARAMBA 1391915820394924610 DEP TELLICHERRY 132111431453 6510 MATTANNUR 963613231351811100 DEP KANNUR 119512419482328100 KANHANGAD 863612212242030000 PAYYANNUR 9491038352128200 SREEKANDAPUR AM 7613891936174000 NILESWAR 805851423165958 192029122112675504943631804620

29. PENDING NPC Work Orders ExchangePendingTNFTotal 0-7 Days 7-30 Days 1-3 Month 3-6 Month 6-9 Month 9-12 Month 1-2 Years BEEMANADI161173301207 PARAPPA8082240000 PUTHUKUNNU6170111111 MALOTH6062300010 BALAL3030030000 KALICHANADUKAM3030210000 KONNAKKAD2021100000 NILESWAR91100320400 THAIKADAPPURAM5271020020 ACHIKKANAM4041300000 TRIKKARIPUR100 2212210 VALIYAPARAMBA1010010000 UDUMBUNTHALA1010001000 CHITTARIKKAL2021100000 PERUMBATTA1010100000 CHEEMENI0000000000 CHANADUKKAM0000000000 KADUMENI0000000000 PADNE3031110000 KAYYUR0000000000 CHERUVATHUR0000000000 805851423165958

30. Mobile SIM Activation : April to December 2013 (TARGET : 2,10,000), Achieved = 58.74 % only CSCsFranchiseesTotal April 9705118410889 May 9427129510772 June 10293148311776 July 12835176814603 August 12167131213479 September 12372150513877 October 12023179313816 November 11939319915131 December 14422459219014 TOTAL10518318131 123357

31. DIVISION Wise SIM Activation ( April to December 2014 ) ACHIEVEMENT Division Target for 2013-14 Prop. Target ( April - Dec ) April -SepOct - Dec Total (April - Dec) % Achieved KNR P17634132267204633913543102.40% SRK1530711480727431301040490.63% KNR T1540611555666237221038489.87% MTR1520711405678632631004988.11% TLY P8173613031201800492080.27% PAY154061155558653015888076.85% KZD2075815569744542981174375.43% UPL9144685829052116502173.22% TMB10014751135341939547372.87% TLY T152061140551042820792469.48% KNG149701122851552621777669.26% NLS140221051742562341659762.73% CUU720354021878953283152.40% 178450133838 67188 3835710554578.86%

32. CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT CSCs Target for 2013-14 Prop. Target ( April - Dec ) April -SepOct - Dec Total (April - Dec) % Achieved 1 KANNUR PHONES 17634132267204633913543102.40% 2 SREEKANDAPURAM 8596644744751885636098.65% 3 IRITTY CSR 7076530732451585483091.01% 4 KANNUR T 1540611555666237221038489.87% 5 MATTANUR CSC 3861289615081002251086.68% 6 CHERUPUZHA CSR 425531911922843276586.64% 7 PERAVOOR CSR 427032032033676270984.59% 8 THALASSERY CSR 6475485625741345391980.70% 9 ALACODE CSR 6711503327991245404480.35% 10 MAHE CSR 16981274546455100178.60% 11 KASARGODE CSR 12325924446562567722378.14% 12 UDUMA CSR 1553116550240190377.53% 13 KUTHUPARAMBA 5579418420331207324077.43% 14 CHERUVATHUR 5766432520251316334177.25% 15 CHENGALA CSR 1663124750045995976.89% 16 UPPALA CSR 385228891240973221376.61%

33. CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT CSCs Target for 2013-14 Prop. Target ( April - Dec ) April -SepOct - Dec Total (April - Dec) % Achieved 17 PAYYANUR CSR 8945670932271894512176.33% 18 THALIPARAMBA 10014751135341939547372.87% 19 PERDALA CSR 29812236913683159671.39% 20 KALANAD CSR 345225891170678184871.38% 21 KANHANGAD CSR 10472785436901814550470.08% 22 CSR MANJESHWAR 23111733752460121269.93% 23 MULLERIA CSR 331824891119594171368.84% 24 THALASSERY CTO 6254469120661111317767.73% 25 RAJAPURAM CSC 29452209963406136961.98% 26 M ATHAMANGALAM 2206165471627899460.09% 27 PANOOR CSR 337325301005502150759.57% 28 NILESHWAR CSR 434532591272478175053.70% 29 CHERUKUNNU CSR 720354021878953283152.40% 30 BEEMANADI CSR 2074155649831681452.33% 31 TRIKARIPUR CSC 1837137846123169250.23% All CSCs 178450133838 67188 3835710554578.86%

34. CDMA WLL in MATTANUR Division 1ADAKKATHODE750 2ARALAM1500 3EDOOR750 4IRITTY750 5KADAVATHUR250 6KAKKAYANGAD750 7KELAKAM750 8KILIYANTHARA750 9KOLAYAD750 10KOLOLAM750 11KOTTIYOOR750 12MATTANNUR1500 13PERAVOOR750 14SIVAPURAM1500 15SIVAPURAM EAST250 16ULIYIL750 17VANIYAPPARA750 14000

35. DIVISION EXCHANGE Site name Date 1 Nileshwar 05-07-2013 2 Nileshwar Nileshwar TE 06-06-2013 3 NileshwarNileshwar TEPuthariyadukkam17-07-2013 4 Nileshwar Padannekad 5 Cheruvathur 29-06-2013 6 CheruvathurPadanne 29-06-2013 7 Cheruvathur Trikarpur 03-08-2013 8 Cheruvathur Cheemeni 25-06-2013 9 Cheruvathur Cheruvathur Town 29-08-2013 10 Cheruvathur ThrikaripurElambachi -TRK03-08-2013 11 Cheruvathur Peelikode07-09-2013 12 CheruvathurUdumbanthala Olavara07-11-2013 Please canvass 3G connections to a befitting extent in all the newly commissioned 3G / 2G BTSs through one or more of the following :  Door to Door to approach in respect of professional Data Users.  Mela in and around all Professional Colleges/ Institutions  Mini Mela in all newly Commissioned 3G BTS Areas.  New CUG among Commerce & Trade Community. NEW 3G BTSs Commissioned During 2013 - 2014

36. NEW 2G BTSs Commissioned During 2013 - 2014 Sl NoSite NameDivision Local exchange 1AlanthattaCheruvathurKayyur 2PalliparaCheruvathurCHEEMENI 3KoyonkaraCheruvathurTrikaripur

37. New 2G Site Under Phase-VII Expansion : Tower Ready SITE NAME DIVISION 1AiyroteNLS-CVU 2KanhiradukkamNLS-CVU 3Chittarikkal2NLS-CVU 4Chervathur kolamNLS-CVU 5EdayilliyakadNLS-CVU

38. Mobile Expansion : CANDIDATES SITES NOT AVAILBALE ON LEASE/RENT SITE NAME DIV EXCHANGELAND MARK 1 Moolapalli NLSnileshwar Near Moolapalli Rly route,Padnekkad-NLS town 2 Ozhinhavalap NLStaikadapurameastt of Padnekkad 3 Plachikkara NLSbeemanadiPlachikkara 4 Kottapuram NLSnileshwarkotapuram junction. 5 Kalichamaram NLSputhukunnuKalichamaram 6 Mallukkunnu CUVChittarikkal Between Pulingome/ Palavayal and Thayeni 7 Puthilott Cheruvathur CUVchervathurPuthilot 8 Kinarmukku CUVCHEEMENI Kinnaramukku Cheemeni 9 PelicodeVayal CUVchervathur Near Library CPIM office Pelikode

39. As on 16 - 01 - 2014 DIVISION No. Of Faults Pending for More than 7 Days KANNUR P60 TELECHERY P25 TELECHERY T45 CHERUKUNNU90 PAYYANUR15 KANHANGAD18 KANNUR T27 UPPALA168 TALIPARAMBA65 KAZARGOD129 SRK15 MATTANUR20 NILESWER39 SSA716

40. Landline faults pending for more than 7 days.- 17/01/2014 22:16:52 SubdvnExchangeBooked datePhone No SDEEXTNLSACHIKKANAM07-01-2014 11:590467-2240390 1 09-01-2014 15:560467-2240605 2 10-01-2014 08:410467-2269601 3 NILESWAR07-01-2014 16:340467-2282378 4 08-01-2014 11:290467-2280087 5 08-01-2014 14:490467-2283848 6 09-01-2014 10:520467-2282788 7 09-01-2014 19:380467-2281216 8 10-01-2014 10:370467-2280899 9 THAIKADAPPURAM30-12-2013 15:570467-2287025 10SDEG1CVUCHERUVATHUR10-01-2014 17:260467-2262001 11SDEGBDIBEEMANADI08-01-2014 16:000467-2341162 12 MALOTH01-01-2014 17:060467-2247278 13 02-01-2014 14:250467-2248236 14 05-01-2014 13:350467-2247493 15 07-01-2014 18:390467-2247534 16 PARAPPA08-01-2014 20:540467-2254206 17 09-01-2014 07:260467-2254177 18 09-01-2014 17:250467-2254126 19 PUTHUKUNNU26-12-2013 13:070467-2259165 20 28-12-2013 13:570467-2235949 21 31-12-2013 08:540467-2235075 22 03-01-2014 21:300467-2235406 23 04-01-2014 12:300467-2235022 24 05-01-2014 20:550467-2235712 25 06-01-2014 20:150467-2235228

41. L40andline faults pending for more than 7 days.- 17/01/2014 22:16:52 26 SubdvnExchangeBooked datePhone No 27 SDEGTRKTRIKKARIPUR31-12-2013 14:210467-2215110 28 31-12-2013 14:290467-2214043 29 31-12-2013 14:320467-2214366 30 01-01-2014 14:150467-2213271 31 04-01-2014 17:490467-2213254 32 05-01-2014 12:440467-2214811 33 06-01-2014 08:550467-2213408 34 07-01-2014 14:000467-2211528 35 07-01-2014 20:590467-2213507 36 UDUMBUNTHALA04-01-2014 09:410467-2270241 37 07-01-2014 21:500467-2270432 38 08-01-2014 12:190467-2271383 39 10-01-2014 12:150467-2271011

42. No. Of Exchanges under Fault of Less Than 7 Days. DivisionAs on 13-12-201311-01-201427-12-201331-12-201311-01-2014 SKM151791618 MTR13129139 PAY10 13 14 KNR T451068 KNG81513109 NLS 119 CUU32548 TLY T353610 KNR P24431 TMB22346 KZD11134 UPL02021 TLY P00131 6175719498

43. Exchanges Which are almost consistently below 7 Days Fault Pendency As on 13-12-2013As on 17-12-2013As on 27-12-2013As on 31-12-2013As on 11-01-2014 DET NLSACHIKKANAM BEEMANADI KALICHANADUKAM KADUMENI PERUMBATTA CHITTARIKKAL DETMTRIRITTY KILIYANTHARA ULIYIL ADAKKATHOD KELAKAM KOTTIYOOR POOLAKUTTY DETPAY KOROM DLC RAJAGIRI THIRUMENI PERUVAMBA PERINGOME KAKKARA ETTIKULAM KARIVELLUR MATHIL PALAKODE RAMANTHALI VELLUR RMT NAVY DLC

44. Exchanges Which are almost consistently below 7 Days Fault Pendency As on 13-12-2013As on 17-12-2013As on 27-12-2013As on 31-12-2013As on 11-01-2014 DET NLSACHIKKANAM KADUMENI PERUMBATTA CHITTARIKKAL DETMTRIRITTY KILIYANTHARA ULIYIL ADAKKATHOD KELAKAM KOTTIYOOR POOLAKUTTY DETPAY KOROM DLC RAJAGIRI THIRUMENI PERUVAMBA PERINGOME KAKKARA ETTIKULAM KARIVELLUR MATHIL PALAKODE RAMANTHALI VELLUR RMT NAVY DLC

45. Exchanges Which are almost consistently below 7 Days Fault Pendency As on 13-12-2013As on 17-12-2013As on 27-12-2013 As on 31-12- 2013 As on 11-01- 2014 DETSKMARANGAM ARIVILANJAPOYIL PAISAKKARY IRIKKUR AICHERY PAYYAVOOR SREEKANDAPURA M DETTLYMANGATTIDAM DET TMB PATTUVAM

46. CGMT’s direction for improving Quality of Services  Clearence of Faults should be in the order of priority w.r.to A / B / C / D / E / F Classified Customers, based on ARPU.  Pending Faults are available in the Fault Management Module, 10.44.0.19/CGMT, TM wise with Class Wise / Duration wise.  DE / SDE / JTO / MDF should take the list pending faults of each TM after sorting out Class wise / Duration wise on a daily basis And hand over to TMs for fault clearance in the order of priority.  Faults should be cleared on Sundays & Holidays.

47. Repeat Complaints (LL+BB) Summary in Q3 SSA >= 5 times>= 10 times>= 20 times>= 30 times Q2Q3Q2Q3Q2Q3Q2Q3 ENK2868111010351 -2- - CNN207760364254- 1 - CLT161753354201 - - - PTA7114472210- - - - TCR97043129141 - - - KTM928369139 -1 - - QLN992353278 - - - - TVM1068289288 -1 - - ALP7742832011 - - - - MRX7572831711 - - - - PGT50617866 - - - - CIRCLE1326848793831736410

48. LL Revenue Profile of Kerala Circle : Positive Impact on Withdrawal of Annual Plans Billing details for I Quarter Ending 30.06.2013 : Land Line ClassNo. Of Lines BilledTotal Revenue Q1 ( Rs. )ARPU ( Rs.) A36843,67,10,8433322 B70831,78,86,927842 C1,14,99817,95,11,935520 D3,75,49522,11,78,557196 E3,67,48525,42,88,462231 F20,89,03655,39,46,15988 Total29577811,26,35,22,883142 Billing details for III Quarter Ending 30.12.2013 : Land Line ClassNo. Of Lines BilledTotal Revenue Q3 ( Rs. )ARPU (Rs.) A36724,06,09,5373686 B75021,71,81,648763 C1,17,53317,86,25,303507 D3,88,36422,94,33,044197 E3,75,30927,52,66,212244 F20,20,19663,89,99,300105 Total29125761,38,01,15,043158

49. LL Revenue Profile of KANNUR SSA : Positive Impact on Withdrawal of Annual Plans Billing details for I Quarter Ending 30.06.2013 LL ClassNo. Lines BilledTotal Revenue Q1 ( Rs. )ARPU ( Rs.) A40318,45,0481526 B64315,13,830785 C24,1843,89,29,000537 D44,1642,38,06,660180 E41,5052,86,28,446230 F2,81,1406,47,63,91477 Total3,92,03915,94,86,898136 Billing details for I Quarter Ending 31.12.2013 LL ClassNo. Of Lines BilledTotal Revenue Q3 ( Rs. )ARPU ( Rs.) A31116,252,241742 B71814,32,478665 C13,6941,81,05,669441 D47,0972,80,53,981199 E50,4573,87,98,248256 F2,592428,03,85,885103 Total3,71,51916,84,01,485151

50. GSM PREPAID SALE : APRIL - DEC (Amt in Lakhs of Rs. ) TARGET ACHIEVEMENT DIV. 2013-14Montly APRILMAYJUNEJULYAUGSEPOCTNOVDEC APR - DEC % MTR 35429.4828.4438.3530.5534.5933.4434.0628.8527.6231.18287.08108.21% CNN T 66955.7556.2459.3641.4753.162.8349.1264.8266.9754.08507.99101.24% CNN P 40733.9431.8835.7231.6235.2936.4433.3735.2830.0531.41301.0698.56% KSZ 68957.3951.0954.7650.7456.7159.7854.5062.8156.2958.49505.1797.80% PAY 83869.8362.4064.1555.7464.9569.8165.9468.7866.7664.17582.7192.71% TLY T 27723.1116.7217.7516.1918.9420.5922.0921.6421.7321.29176.9485.06% SKM 105287.6472.9883.1278.5282.5677.4668.6166.9464.8875.05670.1284.96% KNG 36830.6526.6525.3321.9225.327.2823.7026.1123.9926.44226.7282.18% TMB 36630.5222.3026.4426.1627.5726.5223.7522.8924.1419.85219.6279.95% CUU 12310.276.147.629.459.969.739.227.047.236.6973.0879.05% NLS 64153.4239.0640.3436.9540.0142.4941.6240.1840.0143.88364.5375.83% UPL 33227.7018.4719.9417.9320.0620.8118.5720.4520.1420.45176.8270.93% TLY P 20617.1910.4810.4510.1711.9813.1211.5611.2410.8713.25103.1266.67% SSA 6323527.9442.8483.3427.4481.0500.3456.1477.0460.7466.24194.988.46%

51. Prepaid Revenue from CSCs of NILESWER Division ( Amount in Lakhs of Rupees ) DivisionCSCTARGETachievement% (Whole Year)Apr- Dec 2013Achievement NLS Cheruvathur192117.1681.36% Trikarpur10659.474.72% Nileswer12762.8265.95% Beemanadi5023.5762.85% 475262.9573.81%

52. Details of capturing of E-mail ID SSA As on 01.01.2014 No. of connections Customers Having Email Id % of Customers having Email Id THRISSUR3212298380226.09 ERNAKULAM4155577667918.45 KOZHIKODE2521414259416.89 MALAPPURAM2414463717315.40 PATHANAMTHITTA148884146439.84 PALGHAT147027143549.76 KOTTAYAM212054168497.95 KOLLAM240022187877.83 TRIVANDRUM282389192386.81 KANNUR360723209745.81 ALLEPPEY19455883464.29 Total281603035343912.55

53. E – mail Updation Pending : NLS ExchangeDELsPendingPercentage Class wise pending ABCDE/F ACHIKKANAM1336131198.1305261071173 NILESWAR4758441392.755322969303150 THAIKADAPPURAM1317128297.3412432101026 CHERUVATHUR3662342893.614151524992758 KAYYUR1316126095.7411151101133 PADNE1658161297.2310621931356 BALAL75972695.65112882614 BEEMANADI1368132997.1521211231182 KALICHANADUKAM82079897.3200754737 KONNAKKAD26125898.8500620232 MALOTH89285695.96011584756 PARAPPA1079105998.15221590950 PUTHUKUNNU58856696.26201365486 CHANADUKKAM41439795.8900318376 CHEEMENI1502143195.2712111281289 CHITTARIKKAL1564150596.2315401951264 KADUMENI84380395.2602656739 PERUMBATTA73372198.3600544672 TRIKKARIPUR5688548296.38391768044490 UDUMBUNTHALA1385134396.9701231491170 VALIYAPARAMBA85983797.4401975752 328023141795.782480972403626305

54. Details of capturing of Mobile Numbers SSA As on 01.01.14 No. of connections Customers Having Mobile Number % of Customers having Mobile Number THRISSUR32122928710489.38 ERNAKULAM41555736585088.04 PATHANAMTHITTA14888412285682.52 KANNUR36072328570279.20 PALGHAT14702711615679.00 KOZHIKODE25214119613177.79 MALAPPURAM24144618520176.70 KOTTAYAM21205415640873.76 KOLLAM24002217595773.31 ALLEPPEY19455813540269.59 THIRUVANANTHAPURAM28238919227668.09 Total2816030221904378.80

55. Details of capturing of Mobile Numbers DIVISIONDELsPending % Pendency Class wise pending ABCDE/F KNR 277971214943.71%49470197231276531 TLY P 25327334713.22%8602025752502 KNR T 27109528819.51%125034411063776 CUU 29255663122.67%17412509885335 KNG 26623555820.88%4272906404597 KZD 27343789128.86%6362776896883 MTR 25122503320.03%10261905114296 NLS 32802474114.45%43863314317 PAY 30969488415.77%4512787223829 SRK 22755361815.90%65552173335 TLY T 38267510213.33%11181515904332 TMB 23836309412.98%10281334362487 UPL 21674269412.43%110481112524 3588797003019.51%14282542761004354744

56. Details of capturing of Mobile Numbers ExchangeDELsPending % Pendency Class wise pending ABCDE/F BEEMANADI136852738.52%011543468 BALAL75923931.49%01522211 KALICHANADUKAM82024429.76%00219223 MALOTH89226429.60%00622236 CHITTARIKKAL156446029.41%00327430 PARAPPA107930928.64%10518285 CHEEMENI150236824.50%00015353 PUTHUKUNNU58813322.62%00111121 KONNAKKAD2614718.01%000245 KADUMENI84314617.32%0005141 PADNE165825715.50%00616235 ACHIKKANAM133619814.82%00211185 CHERUVATHUR366243011.74%201747364 PERUMBATTA7338111.05%001476 CHANADUKKAM414409.66%000139 KAYYUR13161229.27%0007115 TRIKKARIPUR56883846.75%001223349 NILESWAR47583186.68%11722287 UDUMBUNTHALA1385805.78%001772 THAIKADAPPURAM1317715.39%003761 VALIYAPARAMBA859232.68%000221 NLS 32802474114.45%43863314317

57. Percentage of Reconnection against OGB in Kerala Circle (As on 01.01.2014) SSA Name October, 2013November, 2013December, 2013 No. of connections Disconnected % disconnected Reconnected % Reconnected No. of connections Disconnected % disconnected Reconnected % Reconnected No. of connections Disconnected % disconnected Reconnected % Reconnected PTA15060149243.27389579.1014990659293.96465278.4614990669124.61486970.44 TVM289379179586.211432479.76286071186466.521540282.60286071214687.501415265.92 QLN243912152756.261261882.61242144215198.891751281.38242144150146.20978965.20 ALP19622091394.66750382.10195329103065.28800477.6619532982854.24494559.69 PGT14926966134.43527679.7814850580985.45584472.1714850561954.17354157.16 TRC326418103923.18839280.7532354392512.86693074.91323543110753.42632257.08 KOZ258006163606.341251976.52254832145035.691070873.83254832156756.15875155.83 MRX249437127565.111010779.23243945134185.50994974.15243945118784.87655855.21 KTM21618899964.62735373.5621504885443.97586768.6721504890844.22498254.84 CNN366688176014.801341576.22364764197985.431409071.17364764208585.721101752.82 ENK423985212155.001634377.04418641104732.50689465.8341864198672.36244124.74 28701031422294.9611174578.5728427281404854.9410585275.3528427281363114.807736756.76

58. LANDLINE WORKING STATUS as on 16/01/2014 Total Landline working358876 OG Barred due to Non- Payment7677 IG Barred due to Non- Payment294 Suspend Barred due to Non- Payment25406 Total Disconnection33377 Percentage Disconnection9.30 Active Landline Connections325499

59. LANDLINE WORKING STATUS (Division wise) as on 16/01/2014 RankDivision Total Landlines OG barred - NP IG barred - NP Suspend - NP Total Discn % Disconn Active 1DET KSZ27343892463502444016.2422903 2DET NLS32802935843803482214.7027980 3DET UPL2167475902306306514.1418609 4DET SKM2275558712121270911.9120046 5DET KNG26623658392072276910.4023854 6DET MTR251217394175324969.9422625 7DET PAY3096838311219825928.3728376 8DET TMB238365505121117667.4122070 9DET CUU2925553125140819646.7127291 10DEP KNR2779722818151117576.3226040 11DET TLY3826652612188124196.3235847 12DEP TLY253273842488912975.1224030 13DET CNN271095052575112814.7325828 SSA Total358876767729425406333779.30325499

60. LANDLINE WORKING STATUS (Exchange wise) as on 16/01/2014 - NILESWARAM Division Div.Exchange Total DEL OG barred - NP IG barred - NP Suspend - NP Total Discn % Disconn Active NLS KADUMENI84362020126331.20580 KONNAKKAD26130767930.27182 CHANADUKKAM4143808512329.71291 PERUMBATTA7335215215921.69574 MALOTH89254013118520.74707 PUTHUKUNNU5885011311820.07470 BEEMANADI136811025026119.081107 PADNE16581141318731418.941344 KALICHANADUKAM8206728315218.54668 PARAPPA10799217718817.42891 ACHIKKANAM133695013322817.071108 KAYYUR131611220922216.871094 CHEEMENI150217023525216.781250 CHITTARIKKAL15646024425015.981314 THAIKADAPPURAM1317371012517213.061145 VALIYAPARAMBA85911148410912.69750 BALAL75960879312.25666 CHERUVATHUR366278636244612.183216 UDUMBUNTHALA138551511016611.991219 TRIKKARIPUR56881741144162611.015062 NILESWAR475881173184168.744342 Division Total 32802935843803482214.7027980 SSA Total 358876767729425406333779.30325499

61. BROADBAND LOADING STATUS - as on 16/01/2014 (DIVISION WISE) Division Total Land lines Total Active Land lines Total Broadband Conns BB Penetration DSLAM Spare Cap DET UPPALA 2167418609262312.102761 DET THALASSERI 3826635847619116.182433 DET KASARGOD 2734322903466717.073949 DET KANHANGAD 2662323854473217.771948 DET SREEKANDAPURAM 2275520046415318.252007 DET TALIPARAMBA 2383622070449118.842685 DET NILESWARAM 3280227980626919.113147 DET MATTANUR 2512122625516620.561858 DET PAYYANNUR 3096828376699022.573754 DET CHERUKUNNU 2925527291694623.743398 DET KANNUR 2710925828673124.833677 DEP THALASSERI 2532724030661726.134303 DEP KANNUR 2779726040933533.583391 SSA Total 3588763254997491120.8739311

62. BROADBAND LOADING STATUS - as on 16/01/2014 (NILESWARAM Division) DivisionExchange Total Landlines Total Active Landlines Total Broadband Conns BB Penetration DSLAM Spare Cap DET NLS PERUMBATTA7335747810.64138 CHANADUKKAM4142914911.8423 KONNAKKAD2611823111.8833 VALIYAPARAMBA85975010512.2263 KALICHANADUKAM82066810612.9362 ACHIKKANAM1336110817813.3238 PARAPPA107989115113.9965 MALOTH89270712714.2481 UDUMBUNTHALA1385121920514.803 PADNE1658134424714.90233 KADUMENI84358012614.9518 THAIKADAPPURAM1317114520215.34206 BEEMANADI1368110722516.45111 CHITTARIKKAL1564131428218.0386 CHEEMENI1502125027518.3137 KAYYUR1316109424518.6267 TRIKKARIPUR56885062115320.27287 BALAL75966615420.2938 PUTHUKUNNU58847012521.2667 CHERUVATHUR3662321683722.86651 NILESWAR47584342136828.75840 DET NILESWARAM3280227980626919.113147 SSA Total3588763254997491120.8739311

63. GSM : Action Plan for IV th QUARETER i ). Pre paid Sale through FRANCHISEEs will be ensured to be increased. ii). Sale through existing DSAs/Shoppe will be ensured to be increased. iii). Inactive Retailers and DSAs are to be identified and made active. iv). Adequate number of additional DSAs to be enrolled. vi).Sale of SIMs on very large scale with Special focus on MNP, through frequent Mela / Road show in all Exchange / New BTS / Low Traffic BTS areas & Professional Institutions. Best Monthly Achievement ( That was in Dec )= 19014 Min. Target Set for JAN, FEB & MAR= 3 X 20000 63

64. 9. Very Active Involvement of Employees in GSM Prepaid Sale  182 Spouse/Children of Our Staff have been enrolled as DSAs.  Current Year Turn Out Through them : Rs.78 Lakhs.  48 Employees do CTOPUP SALES under CSR Without Commission. 64

65. Steps to be taken to increase Data Revenue  Promotion of data STV 139 and Post paid Data Plan 125 which offer 1GB.  Popularise Annual plan 1251 which offer 9 GB, Annual Plan 2299 which offer 18 GB and Annual Plan 3299 which offer 30 GB.  Popularise Data STVs of lower denominations among students - STV 14 for 3 days and STV 40 for 7 days  Popularise Data STV bundled with Mobile TV of denominations 291 and 165 to increase data revenue.  Reduced rates of 3G Data Plans when compared with other operators may displayed at CSCs.

66. 1.BROADBAND : Action Plan for IV th QUARETER i). New BB Lead Generation in Low Penetration DSLAM Areas through Mini Mela/ Road Show, with Prior IVRS Message, Press Release, Distribution of notice, Prior Visit to Schools / Colleges / Govt & PSU Offices / Private Companies / Temple / Masjid / Church nearer to the DSLAM areas. ii). BB Lead Generation through ‘Personal Marketing Scheme for Employees.’ iii). Pace in provisioning New Broadband connections needs to be increased. iv). Lower Plan BB Customers are required to be brought to Higher Plan. v). Special Drive for bringing back Closed BB Connections. 66

67. 2. Action Plans for Increasing Revenue in IV th Quarter Pursuing all the existing 250 BB Customers (16253) through IVRS and personal calling for upgradation of plans Conducting Special Reconnection and Outstanding Settlement Adalath covering all exchanges in the SSA. With 82 3G sites commissioned, data usage is going to be the high revenue expectations of future. Conducting street melas and educating various data plans and data access method to rural and semi urban masses who are keen to use mobile for browsing to enhance data revenue popularization data252 minimum usages Enhanced IVRS facility with additional 60 channels for continuous information dissemination to customers to reduce disconnections, increase reconnections Customer Retention Cell is involving in high level reconnection activities by conducting special reconnection and outstanding realization meetings in each divisions. Notices were issued to around 12000 closed/disconnnected bb users for reconnection/to bring back them through special settlement plan suggesting most suitable plans for their future use. Notices were issued to all disconnected/closed landline customers with arrears to bring back them through one time settlement plans so as to enhance the customer base and revenue Call centres tuned to educate customers for more use of services with ideal plans in all services so that customer attrition is reduced and revenue increased 67

68. ERCS 2013-'14 - PERFORMANCE OF GROUPS Sl. No.GroupTarget PointsPointsAchieved (%)Revenue (Rs) 1DGM MKTG31920962030.142082200 2DGM FIN20165557127.631113950 3DET SKM18480497726.931114875 4DET CNN23800639526.871572600 5DET MTR20160498124.711054275 6DET CUU19320465624.101262000 7DET NLS26040601323.091482875 8DET UPL21000476522.69973925 9DET PAY22120491722.231087950 10DEP KSZ27440567820.691180175 11DET KNG25760444417.251052775 12DET TLY25480424416.661035800 13DET TMB17640239613.58581250 14DEP KNR18648187810.07514300 15DEP TLY2408020378.46576550 16DGM A DGM A & P3544718725.28402600 Total 377500 74444 19.72 17088100

69. ERCS - Product / Service Marketed Product / ServicePointNo. of conns.Total Point LL / PCO1176 Reconnection145 New BB (<500)178 New BB (>500)37702310 Mobile conns11876 MNP26041208 WiMAX430120 Data Card21122 DSA Regn31339 BB Plan change264128 OS dues colln111 Staff C-Top-up1000 Total6013

70. Sl. No.Name & DesgnPoints 1RAMASUBRAMANIAN K G,TTA513 2RAJAN.T,JTO415 3RAVI T P,TM375 4NISANTH P,JTO359 5PADMANABHAN.A,SR. TOA316 6GANGADHARAN P,TM260 7HARISANKAR S,JTO234 8LAKSHMANAN M,SDE221 9KARUNAKARAN V,TTA215 10SAHADEVAN.P.V,SS178 11NARAYANAN.P.T,TM176 12PAVITHRAN. K. V,SDE173 13RAJAN.P,TM170 14RAVEENDRAN.O.K,SDE157 15VENUGOPALAN.C.V,JTO132 16DAMODARAN.K,TM113 17KRISHNAN A.V.,JTO104 18MOHANAN.K.P,JTO103 19DAMODARAN.K,TM95 20BHASKARAN.V,TM89 21CHANDRAN M K,TM86 22KUNHIKANNAN V,TM85

71. 23SUDHAKARAN O,TM82 24KRISHNAN M T,TM78 25BALAKRISHNAN M K,TM76 26MATHEW.P.C,TM71 27NARAYANAN NAMBEESAN. T.M.K,SDE69 28SUBRAMANIAN T,TTA69 29RAMESAN K V,TTA55 30RAMACHANDRAN E V,TM54 31JISHA T,SR. TOA46 32NARAYANAN M K,TTA44 33RAGHAVAN P,TM41 34SURESHKUMAR C.K,TM40 35SREEJITH.E.K.,TM40 36PADMANABHAN K P,TM39 37SREENIVASAN P,TM39 38YESODA P,SR. TOA36 39SREEDHARAN P,TM34 40GOPALAKRISHNAN A,TTA32 41JAYAN M,TM32 42JAYESH M P,JTO29 43RAMACHNADRAN.E,TM27 44KESAVAN M,TM26

72. 45RAJU K,TM23 46ANANDAKRISHNAN C P,TM23 47DAMODARAN C,TM22 48SEKHARAN.M,TTA20 49AMBADIKUNHI V,TM17 50BHASKARAN M,TM16 51NARAYANAN K K V,SR. TOA16 52VIJAYAN P V,JTO16 53VIJAYAN.C,SR. TOA16 54MURALI.P,TM16 55BALAKRISHNAN M,SR. TOA14 56RAJAN K III,TM14 57VENU P,TM12 58KRISHNA NAIK.C,SDE11 59RAMACHANDRAN E,TM11 60RAJAN K V II,TM10 61PRASANTHAN K,TTA10 62RAJAN.P.V.,TM9 63RAMESHAN.M,TM9 64GOVINDAN K,TM8 65SAMBU S M,DE7 66CHANDRAN.K,TM7

73. 67KRISHNAN.K.V.,TTA7 68VIJAYAN.M,TM6 69KRISHNAN K,TM6 70LAKSHMI E,SR. TOA5 71ABDUL AZEEZ A P,JTO5 72KRISHNAN NAIR.P,TM5 73JAYARAMAN M V,TM5 74SASIKUMAR. K,TM5 75KARUNAKARAN M,SR. TOA5 76BALAKRISHNAN.K.V.,TM4 77MOHANAN NAIR.P,TM4 78RAMAKRISHNAN P,SR. TOA3 79RADHAKRISHNAN.P.V,SR. TOA3 80LEJUMOL M K,SR. TOA3 81RANJITH K P,JTO3 82RAVI.C,TM2 83RAGHAVAN M 2,SDE1 84PURUSHOTHAMAN.A.V,SR. TOA1 85VENU.C,TM1 86BALAKRISHNAN E V,TM1 87SASIDHARAN.T.P.K,TM1 88HARIPRIYA R,TM1 89MOHANAN M A,SR. TOA1

74. 67KRISHNAN.K.V.,TTA7 68VIJAYAN.M,TM6 69KRISHNAN K,TM6 70LAKSHMI E,SR. TOA5 71ABDUL AZEEZ A P,JTO5 72KRISHNAN NAIR.P,TM5 73JAYARAMAN M V,TM5 74SASIKUMAR. K,TM5 75KARUNAKARAN M,SR. TOA5 76BALAKRISHNAN.K.V.,TM4 77MOHANAN NAIR.P,TM4 78RAMAKRISHNAN P,SR. TOA3 79RADHAKRISHNAN.P.V,SR. TOA3 80LEJUMOL M K,SR. TOA3 81RANJITH K P,JTO3 82RAVI.C,TM2 83RAGHAVAN M 2,SDE1 84PURUSHOTHAMAN.A.V,SR. TOA1 85VENU.C,TM1 86BALAKRISHNAN E V,TM1 87SASIDHARAN.T.P.K,TM1 88HARIPRIYA R,TM1 89MOHANAN M A,SR. TOA1

75. Thank You