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The New Library Technical Services Cornell University Library Karen Calhoun Bill Kara Liisa Mobley May 25, 2005
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Cornell University Library2 May 25, 2005 Why Are We Doing This? University Work Force Planning “Integrate the Library’s technical services operations into a unified function that results in clear direction, efficiencies, and savings” Library TS Integration Team Project Web site: http://www.library.cornell.edu/tsweb/aboutus/TSI Web/TSintegration.htm http://www.library.cornell.edu/tsweb/aboutus/TSI Web/TSintegration.htm
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Cornell University Library3 May 25, 2005 Themes from the Future Search and Organizational Redesign Workshops Future Search Strategic: 1. Seamless access 2. Understanding users 3. Digital resources Organizational: 4. Flexibility 5. Training 6. Innovation/Automation 7. Visibility of TS Organizational Redesign 1. Coordinate operations 2. Support e-resources 3. Support metadata, federated access, and metadata management 4. Collaborate on usability/ user- centered design 5. Participate in building CUL data farm 6. Be more responsive, service- minded 7. Innovate/automate 8. Train, enhance opportunities for staff development 9. Enhance liaison work, communications, and visibility
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Cornell University Library4 May 25, 2005 Objectives of the Reorganization Better coordination of TS operations More opportunities for staff More collaboration inside and outside technical services More responsive, service-minded Stronger support for innovation, automation, metadata “CUL Center” for e-resources & serials management
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Social Networks: What the Research Suggests* Working relationships and personal contacts are enormously important Four steps: 1. Knowing “who knows what” 2. Having timely access to those individuals 3. Actively engaging with one another 4. Trust facilitates creativity and learning *Rob Cross et al. 2001. “Knowing what we know: supporting knowledge creation and sharing in social networks.” Organizational Dynamics 30 (2): 101.
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Cornell University Library6 May 25, 2005 E-Resources & Serials Management Metadata Consulting, Design & Development Database Management Acquisitions & Information Organization LTS Senior Management Team Approx. 90 people Includes technical services for: Adelson Africana Engineering Entomology Fine Arts Geneva Hotel ILR Catherwood Management Mann Math Music (books, scores) OKU (incl. Maps, Asia Collections) Physical Sciences Vet Excludes technical services for: ILR Kheel Center Law Music (sound recordings, media) RMC
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Cornell University Library7 May 25, 2005 E-Resources & Serials Management Metadata Consulting, Design & Development Database Management Acquisitions & Information Organization LTS Senior Management Team Outreach and liaison work Communications TSWeb Collaboration user-centered design Research and statistics Financial and strategic planning Project management Policies, procedures, best practices Training IT support
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E-Resources & Serials Management Metadata Consulting, Design & Development Database Management Acquisitions & Information Organization 5 6 7 89 1.Service innovations 2.Ordering 3.OKU serials receiving & documents 4.Monographs receiving 5.Gifts & exchange 6.Inputting 7.Cataloging and metadata production 8.Catalog librarians 9.Cataloging training Scott Wicks, David Banush, Anna Korhonen Approx. 50 people
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E-Resources & Serials Management Metadata Consulting, Design & Development Database Management Acquisitions & Information Organization 5 6 78 9 10 10.Grant-funded retrospective conversion 11.Batch processing and metadata management 12.Database quality and physical processing 13.Database enrichment Jim LeBlanc Approx. 18 people
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E-Resources & Serials Management Metadata Consulting, Design & Development Database Management Acquisitions & Information Organization 5 6 78 9 10 14.Senior consulting 15.Design and development Marty Kurth Approx. 7 people
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E-Resources & Serials Management Metadata Consulting, Design & Development Database Management 5 6 78 9 10 16.E-resources 17.Serials management Bill Kara Approx. 15 people
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Cornell University Library12 May 25, 2005 5 6 78 9 10 Keys to Success Collaboration Coordination Responsiveness New working relationships
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Cornell University Library13 May 25, 2005 Process and Timetable Define and implement senior management team (dept. heads) More discussions with staff members Define and implement new units (unit heads + staff) Prepare new job descriptions (as needed) DescriptionStart Date to Completion Date Phase 1Design top level organizational structure January – May 2, 2005 Phase 2Solicit staff inputMay – July 2005 Phase 3Design and implement new units June – August 2005 Phase 4Prepare job descriptions July – August 2005
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Cornell University Library14 May 25, 2005 Staff Survey – Positive Aspects
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Cornell University Library15 May 25, 2005 Staff Survey - Concerns
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Cornell University Library16 May 25, 2005 Staff Survey – What Role Would You Like to Play?
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Cornell University Library17 May 25, 2005 Questions? Project Web site: http://www.library.cornell.edu/tsweb/aboutus/ TSIWeb/TSintegration.htm http://www.library.cornell.edu/tsweb/aboutus/ TSIWeb/TSintegration.htm
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