1. Nord I&D Building an Intranet for a Global Corporation Mary McCall Director, Internal Communications June 1, 2001 © 2001 Dow Jones Reuters Business Interactive, LLC., trading as Factiva. All rights reserved. Any brand or product names are the marks of their respective holders.

2. Nord I&D One intranet is better than two Strategy: platform for communication across a global company Content management Tools to bring it together Return on Investment Agenda

3. Nord I&D One is Better than Two [or More]

4. Nord I&D One intranet is better than two Strategy: platform for communication across a global company Content management Tools to bring it together Return on Investment Agenda

5. Nord I&D Build a common communications platform Empower employees with tools to do their jobs Create virtual communities within the regions; foster Factiva identity and regional teams Catalyst for knowledge gathering, sharing and learning as the two companies merge Intranet Strategy: Communication & Community

6. Nordic I&D

7. Nord I&D One intranet is better than two Strategy: platform for communication across a global company Content management Tools to bring it together Return on Investment Agenda

8. Nord I&D News: external and internal Topic Folders Company Quick Search Research Personalization Content Management: Bringing the Outside In

11. Nordic I&D

16. Nord I&D One intranet is better than two Strategy: platform for communication across a global company Content management Tools to bring it together Return on Investment Agenda

17. Nord I&D Microsoft products Inxight Hyperbolic Tree Summarizer Factiva products Factiva Publisher Factiva Search Module Factiva Intelligent Indexing Tools to Bring It Together

18. Nord I&D

20. One intranet is better than two Strategy: platform for communication across a global company Content management Tools to bring it together Return on Investment Agenda

21. Nord I&D Reduced research & prep time Quick access to best practices Saves minutes/day @ $1.71/min Improved customer awareness, knowledge of industry trends Teams work together, faster & smarter Productive tool: coding enables personalization of personal portal Self maintained and automatically generated: – telephone directory; organization chart Return On Investment

22. The Secret to Survival? “ It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. ” Charles Darwin Nord I&D

23. Nord I&D Building an Intranet for a Global Corporation © 2001 Dow Jones Reuters Business Interactive, LLC., trading as Factiva. All rights reserved. Any brand or product names are the marks of their respective holders. Mary McCall Director, Internal Communications June 1, 2001