1. Connecting Brevard’s Families to Essential Information and Services March 6, 2010

2. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 1 The Current Situation

3. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 2 The Solution

4. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 3 Introduction The Whole Family Connection ™ consists of two web-based programs that help you discover what services may benefit you and your entire family. The Whole Senior Connection ™ enables seniors to contact the providers of those services that you decide are best for you, conveniently and anonymously. The Whole Child Connection is used by children and their families. There are only four steps to follow: 1.Complete a Profile, 2.Review & Select Services & Providers, 3.Create a Success Plan, 4.Get Connected.

5. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 4 Getting Started Finding services is easy… First, go to a computer and access the Internet.

6. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 5 1. Complete A Profile Answer each of the questions by selecting the appropriate “Yes” or “No” response. These questions will help identify the services that you may need. Complete the Profile, or Survey.

7. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 6 2. Review & Select Services If you would like to see a list of providers for one or more services, select the checkboxes next to those services. You must select at least one service to proceed. When you have finished selecting services, select “Display Provider Details” at the bottom of the page to view the information and organizations that provide the services you selected. You may return to this screen and change your selection later. Select one or more services to see the appropriate providers.

8. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 7 3. Create Your Success Plan You may either automatically notify the provider that you are interested in meeting with them, or if you prefer, simply add them to your Success Plan and contact them later, if more convenient.

9. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 8 4. Get Connected Please remember that entering your contact information while completing your Profile is optional. If you choose to stay anonymous, you must contact the service providers directly at your convenience. Or, if you prefer, simply enter an email address and/or phone number so the provider may contact, or connect with, you. You have now made the connections to the services you needed. Note: A service provider will not contact you unless you have given them permission and the contact information to do so.

10. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 System Walkthrough Let’s see an example of how the system works! 9 brevard.wholechildconnection.com OR brevard.wholeseniorconnection.com

11. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 System Walkthrough A few things to keep in mind… Design principle was to balance simplicity and capability. Empower the community- learn, explore, manage, edit, expand. Offer as much anonymity as possible. Be inclusive of all resources, all demographics. Continually improve to serve the community: –What can we do to better serve our families? –What can we do to better serve our providers? –How can we help improve the community at large? 10

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13. 12 Easy To Add Languages Easy To Add Languages

14. 13 “Portals” Focus Site, Reduce Data Duplication

15. 14 Help System Built In

16. 15 Minimal Required Info – More Provides Accuracy

17. 16 One Time or On-going- Your Call!

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19. 18 Profiles Adapt To Community

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22. 21 Provide Information To Assist In Decision Making

23. 22 Convenient For Printing

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26. 25 Community Involvement is KEY!

27. 26 Add To Plan Or Auto-Notify: Your Choice! Add To Plan Or Auto-Notify: Your Choice!

28. 27 Consolidated Plan For Everything You Find!

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31. 30 Log Back In To Update, Search, Manage Plan!

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33. 32 Profiles Help You Explore and Learn.

34. 33 Adaptive Profiles Keep Responses As Short As Possible!

35. 34 Search If You Know What You Need!

36. 35 Key Features and Options Are Included

37. 36 Service Explanations On Demand

38. 37 Name, Description or Service Type… Search Easily

39. 38 Certified Means Info Is Validated and High Standards

40. 39 Go Back To Your Main Page Anytime! Success Plan is On-going and User Manageable

41. 40 Add Providers and Programs To Help Other Families!

42. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 41 Summary The Whole Family Connection ™ is: 1.Anonymous 2.Your Choice 3.Convenient 4.Available 24/7 5.Free www.wholechildconnection.com

43. Electronic Training Solutions, Inc. - www.etsfl.com – (321) 636-2212 ets Connections Community Event 3-6-10 r0 42 Contact For more information, contact: Whole Family Connection at: (321) 636-2212 or info@wholefamilyconnection.com.info@wholefamilyconnection.com (Learn More)