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LTP E 3-1: Servant Leadership as Preparation for Leadership Day
Rev 1 Sep 2015
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Training Objective Tasks
Define servant leadership and explain how it functions. Articulate the link between The Citadel’s Leadership Day and servant leadership. Describe the sacrifices and selfless practices made by servant leaders. Condition: 50-minute classroom training session Standard: Successful completion of Ethics in Action final exam in LDRS 201 Inform cadets of the purpose of the class in the context of ethical reasoning.
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Factual Information Understand the Importance of Servant Leadership
Servant leadership represents both a philosophy and a set of leadership practices (Greenleaf, 1970). Servant leadership can lead to… increased innovation. transformational leadership: when leaders demonstrate humility in the way they work. Greenleaf, R.K. (1970). The servant as leader. Retrieved from
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Factual Information Leadership Techniques and Styles
Servant leadership Authoritative Participatory Delegative Situational Can you think of person who exemplifies each style? Share (without name). There are many different leadership techniques and styles. These are a few of them. Can someone pick one of these and describe it for us? Which of these styles are commonly seen at The Citadel?
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The Citadel’s 4-Year Leadership Model:
Applicability to Cadet Life The Citadel’s 4-Year Leadership Model: Prepare Serve Lead Command We sometimes talk about the “leadership kit bag.” What does that mean? It means that leaders need to have a variety of tools from which to choose and it is the leader’s job to match the right tool to the situation. There is no “best” or “right” leadership technique. It all depends on the situation. What are some situational factors that impact the leader’s selection of the technique? Time, subordinate knowledge, subordinate willingness, legal constraints, mission, etc. What do you notice about this model?
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Applicability to Cadet Life Leadership Day
Why do you think that The Citadel would cancel classes for this one day? By canceling classes, The Citadel is demonstrating the importance of servant leadership. Although there is no one best leadership style, one that is increasingly popular in the modern workplace and one that is very compatible with The Citadel’s concept of principled leadership is servant leadership. See Robert Greenleaf, Servant Leadership (Mahwah, NJ: Paulist Press, 1977).
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Cadets Becoming Servant Leaders
Applicability to Cadet Life Cadets Becoming Servant Leaders Provide examples of how cadre and cadets in leadership positions can serve others. The Journey to the East is a short book. It is available on line at
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Group Activity Servant Leadership, Values, and Ethical Decision-making
In small groups, list several examples of servant leaders in the world and describe what encourages them to serve others. Be prepared to share with the whole group. Servant leadership is consistent with Citadel and Service values (Army & AF listed here). It is also consistent with the Golden Rule method of resolving ethical dilemmas as outlined in Rushworth Kidder’s How Good People Make Tough Choices: Resolving the Dilemmas of Ethical Living, page 25.
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Servant Leadership: A Definition
Factual Information Servant Leadership: A Definition A leadership style in which the leader meets the legitimate needs of others to allow everyone to better focus on and accomplish the mission as a team.
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Factual Information Qualities of a Servant Leader
In small groups, come up with your own list of qualities. Then we will compare them to our list. Patient: shows self-control Kind: gives attention, appreciation, and encouragement Humble: is authentic without pretense or arrogance Respectful: treats others as they would want to be treated Selfless: meets the needs of others Forgiving: does not hold grudges against others Honest: does not deceive others Committed: is dedicated to the mission
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Factual Information Examples of Legitimate Needs
What are some legitimate needs of followers that servant leaders should provide? Training and education Encouragement and opportunity Resources Help with personal issues Mentorship
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Factual Information Impact on Leadership
While the traditional authoritarian leader asks, “What can the organization do for me?,” the servant leader asks, “What can I do for the organization?” The idea is that if the leader meets his subordinates’ needs, they can then concentrate on and are empowered to pursue, the organization’s needs. (Hunter, 1998, p. 58) (Hunter, 1998, p. 62) Hunter, J. C. (1998). The servant: A simple story about the true essence of leadership. New York: Crown Business.
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Factual Information Power and Authority
Power: “the ability to force or coerce someone to do your will, even if they would choose not to because of your position or your might” (Hunter, 1998, p. 30) Authority: “the skill of getting people to willingly do your will because of your personal influence” (Hunter, 1998, p. 30) What is the mix of power and authority used at The Citadel? Why? Will the relationship be different in your post-graduation environment? If so, how and why? Can anyone give an example of leadership by power? How about leadership by authority? Hunter, J. C. (1998). The servant: A simple story about the true essence of leadership. New York: Crown Business.
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The Servant Leadership Model
Applicability to Post Graduation Life The Servant Leadership Model Servant leadership is hard work The energy required to serve others must come from somewhere – usually personal sacrifice “Many times the dilemma between accomplishing the mission and taking care of the troops is a false one. Many times both objectives can be achieved if the leader is willing to work a little harder himself” (Cohen, 2001, pp ). Servant leaders must often resolve the right versus right dilemmas that Kidder notes are the most challenging. The leader has his own legitimate needs that he may have to forego, delay, or modify in order to serve his subordinates. (Hunter, 1998, p. 89) Cohen, W. (2001). The stuff of heroes: The eight universal laws of leadership. Atlanta, GA: Longstreet Press. Hunter, J. C. (1998). The servant: A simple story about the true essence of leadership. New York, NY: Crown Business.
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Applicability to Post Graduation Life
"The character that takes command in moments of crucial choices has already been determined by a thousand other choices made earlier in seemingly unimportant moments. It has been determined by all the 'little' choices of the past--by all those times when the voice of conscience was at war with the voice of temptation, [which was] whispering the lie that 'it really doesn't matter.' It has been determined by all the day-to-day decisions made when life seemed easy and crises seemed far away…” – President Ronald Reagan Reagan, R. W. (1993). The character that takes command. Retrieved from 2126-the-character-that-takes-command
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Questions & Comments Reagan, R. W. (1993). The character that takes command. Retrieved from 2126-the-character-that-takes-command
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