2. Fundamentals of Public Administration MPA - 406 FACILITATOR Prof. Dr. Mohammad Majid Mahmood 0333-5188677, majidbagram@yahoo.com

3. REFLECTIONS

4. Leadership “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader” - John Quincy Adams

5. 5 Leadership is the influencing process of leaders and followers to achieve organizational objectives through change

6. Workforce Management Management is more than getting work done through people. It is developing people through work. If you want to improve your workforce management, then you need to improve the way you lead people.

7. L E A D E R S H I P is about influence… ““ The process of influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives” (Yuk, 2006).

8. Leadership occurs…. anywhere

9. Leader Effectiveness What results would we expect to see from a “good” leader: ◦ Performance (the job gets done) ◦ Motivation (followers are energized) ◦ Effort (followers try hard) ◦ Satisfaction (followers are happy)

10. Communication Judgement High energy Flexibility Dominance Sensitivity to others Sensitivity to others Self-confident Intelligence Skills of EffectiveLeaders Stability

11. Which Leadership Style Needed?

12. Coercive Leadership Wants thing to be done The atmosphere he creates may not be the friendly Work goes as instructed No liberty to take independent decision by employees Helps people break unsuccessful habits and make them work well

13. Authoritative Leadership Places employees and work within the organizational goals This style requires careful handling to avoid criticism

14. Affiliative Leadership Leader creates harmony among his people Leader shares ideas, builds trust and communicates frequently Looks at people as precious resource Employee driven and motivating

15. Democratic Leadership Build atmosphere of trust and respect Employees morale is high and they know what to expect They are well informed and participate in decision making Team generate ideas There will be time consuming meetings Everyone cannot be satisfied

16. Pace Setting Leadership Does things fast and does them good Identifies poor performers and call for better results Works well with teams lagging behind, de-motivated or without commitment

17. Coaching Leadership Identify strengths and weaknesses of the teams and help them grow Delegates extensively to convert employee into leaders Useful when employees are aware of their strengths and develop their leadership

18. Transformational Leadership “The process whereby an individual engages with others and creates a connection that raises the level of motivation and morality in both the leaders and follower”

19. Characteristic of Transformational Leadership Ron Riggio defines the characteristics as…. Charismatic, visionary leaders who transform organizations through empowering followers. Leaders who bring out the best in followers and develop them into leaders. Leaders who motivate and challenge teams to perform at levels beyond expectations.

20. Which Leadership Style Needed? …there is no one best style of leadership. Successful leaders are said to be able to adapt their leadership style to meet subordinates’ needs and particular situation (Davenport,1998).

21. Thank you for your kind attention! Thank you for your kind attention! FACILITATOR Prof. Dr. Mohammad Majid Mahmood PhD (Management Sciences), MPA (QAU), TOT SEDP (LUMS & McGill Canada), Intel (Microsoft), Ex-Canadian Academic Board Member (Canada), SME COL Canada, MS Access (USA) Master Trainer: HEC, NTB, POSTAL, PMI, NCRD, STI 0333-5188677, majidbagram@yahoo.com