1. Misha Kay Manager, Global Observatory for eHealth WHO Headquarters, Geneva Angela Dunbar eHealth Technical Officer WHO Europe Building Foundations foreHealth

2. WHO are We UN Agency for healthUN Agency for health HQ in Geneva and 6 RegionsHQ in Geneva and 6 Regions AFRO, AMRO, EMRO, EURO,SEARO,WPRO On demandOn demand Support for Member States ProcessProcess –General Assembly (Resolution, Action Plans) –Expert Groups (technical, legal, ethical, etc.)

3. eHealth Resolution WHA 58.28 Urges the Member States to: develop national eHealth strategies including legal and infrastructure frameworks and public-private partnershipsdevelop national eHealth strategies including legal and infrastructure frameworks and public-private partnerships mobilize multi-sectoral partnershipsmobilize multi-sectoral partnerships establish national eHealth centres and networks of excellenceestablish national eHealth centres and networks of excellence

4. WHA 58.28 continued requests the WHO Director-General to: promote international collaboration provide technical support facilitate integration of eHealth in health systems continue to promote health awareness and healthy lifestyle through eLearning services support inter-regional initiatives among groups of countries that speak a common language document and report best practices

5. Global Observatory for eHealth To improve health by providing Member States with strategic information and guidance on effective practices, policies and standards in eHealth

6. Objectives provide timely and high-quality evidence and information provide timely and high-quality evidence and information raise awareness and commitment raise awareness and commitment disseminate research findings through publications disseminate research findings through publications

7. GOe Operational Framework Strategic Advisory Group of Experts SAGE Universities Research Institutes UN Agencies Private Sector Public Sector GOe Secretariat WHO HQ working group WHO Regional working groups National Observatory Groups Working Groups

8. 1 st Global eHealth Survey 1 st Global eHealth Survey Response rate 110 countries 57% response > 400 eHealth experts 77% Member States' population

9. Survey Themes Enabling environmentEnabling environment InfrastructureInfrastructure Access to informationAccess to information MultilingualismMultilingualism Capacity buildingCapacity building Tools & ServicesTools & Services

10. eHealth TOOLS & SERVICES

11. Building FOUNDATIONS for eHealth

12. Information Misha Kay kaym@who.int Maryo Olesen olesenm@who.int