1. GenCap Monitoring, Communication and Reporting GenCap Technical Workshop 25 February 2012, Geneva

2. M&E Tool  Monitoring & Evaluation  BIQb and BIQe + Scorecards every 2 months (exceptions to be agreed with GenCap Support Unit)  Decision-making tool for GenCap management  Acknowledge the tool does not capture all activities  (S)Low compliance – reduced capacity at support unit = lack of updated analysis in time for workshop...  Continued use in 2012  Revision of tool in 2012 by external consultants

3. M&E Results (per May 2011)  Where do GenCaps work?

4. M&E Results 2

5. M&E Tool overview

6. M&E Results: Impact on programming

7. M&E Results: Impact on institutionalization

8. GenCap Communication GenCap Steering Committee One member is focal point for each deployment/adviser Advises on general approach/specific issues Entry point for discussing agency-specific challenges GenCap Peers Has any done … ? How did you do …? Where can I find…? Do you know who to ask/where to look for…? GenCap Support Unit Requests, extensions Substantive questions Entry point for raising issues with agencies/HC M&E, narrative reports Oneresponse NRC HR/Admin: Pre-deployment preparations Contract /Salary/Claims Travel / Leave PER/Debrief

9. Spirit of communication  Stay in touch! We are here to support you and eachother!  Email  Call (we are drowning in email, so don’t hesitate…)  Skype, facebook, youtube, oneresponse  Field visits  Debriefs  Annual retreats  You are a representative of GenCap…  Shared vision  Be solution - not problem - focused  …how you all, and individually, behave and are perceived affects the reputation of the project as whole. GenCap Support Unit GenCap Steering Committee NRCDonors GenCap Advisers

10. Reporting for GenCap Advisers  Written/narrative reports  Short Initial Report & workplan: after 1 month  Regular update reports: each quarter – revised template in 2011  End of mission: demand for external audience report  Lessons learned/GenCap experience documents?  How can we improve capturing and sharing good practices? GenCap thematic reports GenCap experience documents GenCap quarterly newsletter GenCap website

11. What else can we do? What works well? What can be done better?  Ideas?  Good  Better  Best