1. Selection from the CIVITAS Policy Note Series: Guidance for using ICT’s and social media in Urban Planning and Operations 20 May 2015 Teije Gorris, TNO/CIVITAS

2. THE CIVITAS INITIATIVE IS CO-FINANCED BY THE EUROPEAN UNION 40% of CO 2 from road transport 70% of other pollutants from urban traffic Millions of hours are spent in urban and regional congestion 72% of Europe’s citizens live in cities Xtra infrastructure is not an option

3. THE CIVITAS INITIATIVE IS CO-FINANCED BY THE EUROPEAN UNION EC Policy Dimension Mobility: Urban Mobility Package (COM)Mobility: Urban Mobility Package (COM) Air quality: New Air Quality DirectiveAir quality: New Air Quality Directive Climate / Energy: Strategy for competitive, sustainable and secure energy (COM)Climate / Energy: Strategy for competitive, sustainable and secure energy (COM) Noise: Sound levels motor vehicles DirectiveNoise: Sound levels motor vehicles Directive Sustainable Urban Mobility Planning (SUMP)

4. THE CIVITAS INITIATIVE IS CO-FINANCED BY THE EUROPEAN UNION Other Developments Decreasing public financial resourcesDecreasing public financial resources Multi stakeholder cooperationMulti stakeholder cooperation Apps, data, technologyApps, data, technology Online and social mediaOnline and social media … Opportunities / uncertainties

5. 5 Social media ICT for transport (ITS)

6. 6 Involvement PlanningOperations Event management Public services Traffic management Monitoring Listening

7. 7 Feyenoord football club – Accessibility App

8. 8 Twitcident – sensing sentiment

9. THE CIVITAS INITIATIVE IS CO-FINANCED BY THE EUROPEAN UNION CIVITAS > 200 M€ EC investment> 200 M€ EC investment 69 demonstration cities69 demonstration cities 220 cities member of the Forum Network220 cities member of the Forum Network 700 measures tested700 measures tested Thematic areas -ITS & Traffic management -Mobility management -Public involvement

10. 10 2 CIVITAS Policy Notes To help practitioners in cities to Choose and define suitable ITS/Traffic Management measures for their city Choose and define suitable social media strategies for their city Convince their councillor an citizens of these measures (explain added value) by providing overview, explanation, guidance and examples

11. 11 Step by step guidance Policy plan Current situation & bottlenecks Measures Services Implementation Multi objective, in line with other policy instruments Understanding your city, using data and smart (free) tools. Awareness of legacy Assessment and selection of measures, using measure catalogue Selling the story, funding opportunities, smart partnerships Redistribution Mode choice Departure time

12. 12 Measure catalogue: example What it is How it looks like Benefits How it works in other cities Implementation barriers

13. 13 Infographics

14. 14 Upcoming developments – Intelligent crossing Accurate situational awareness All road users and infrastructure Up to 13% fuel savings possible (Freilot) Up to 13% fuel savings possible (Freilot) Improved throughput of >30% Improved throughput of >30% >50% of accidents between cyclist-cars happen at intersections >50% of accidents between cyclist-cars happen at intersections

15. 15 Understanding your city and your citizens Network characteristics Mobility patterns Identification of bottlenecks Prioritisation of bottlenecks

16. 16 Closing remarks Do not jump into solutions – first identify local challenges and targets Turn key solutions available – some of them are free of charge Cooperate with Involve other stakeholders CIVITAS knowledge base contains valuable information – use it

17. Further questions? Contact me! Teije Gorris | teije.gorris@civitas.eu | about.me/teije Read our policy notes | Join the discussion | Achieve more Visit and follow us: civitas.eu | LinkedIn Urban Mobility | @CIVITAS_EU | Facebook/CIVITAS