1. Settlement Services

2. What is settlement? TO KNOW THE PLACE WHERE YOU LIVE MAKE A HOME FEEL COMFORTABLE

3. What is a settlement worker /counselor? A PERSON WHO HELPS YOU FEEL MORE COMFORTABLE IN YOUR NEW HOME (CANADA)

4. NorQuest College Settlement Services Jessica Martinez Perez Social Worker Room 203 Westmount Campus Jessica.Perez@norquest.ca 780 644 6717

5. TO MAKE AN APPOINTMENT PLEASE WRITE YOUR NAME IN ONE OF THE BLANK SPACES ON THE SCHEDULE COME BACK AT THE TIME AND ON THE DAY OF YOUR APPOINTMENT

6. What does a settlement worker do? Print and help you complete forms: Immigration forms, housing applications, child care subsidy applications leisure access program, etc.

7. What does a settlement worker do? Read letters (CIC OR Canada Revenue Agency) Telephone calls (doctor’s office, CIC, CRA.) Keep in mind privacy

8. What does a settlement worker do? INFORMATION on: Services for immigrants in Edmonton Basic needs resources (food, housing, clothes) Health care in Canada, how to find a doctor in Edmonton Housing Community services and groups Programs for immigrants and immigrant families Parenting in two cultures and resources for parents Immigration Legal aid offices Counseling services and support groups

9. Settlement Agencies in Edmonton Services for newcomers to Canada. Services to help you settle and adjust to your new life in Canada