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A Service-Oriented Architecture for Mass Customization - A Shoe Industry Case Study
Andreas J. Dietrich , Stefan Kirn , and Vijayan Sugumaran IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT,VOL.54,NO.1,FEBRUARY 2007 郭建國
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Outline Introduction Basic model of a mass customization supply web
Mass customization service architecture Implementation Conclusion and further research
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Introduction The ability of enterprises to react quickly to changes in the business environment is becoming imperative. Mass customization (MC) is introduced as a competitive strategy for diversified markets by combining principles of mass production and individualization.
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Introduction (cont.) Mass Customization as a competitive strategy
Mass customization is the production of goods and services for a (relatively) large market , which meets the different needs for every single customer of this product , but at expenses which are similar to the expenses of mass production of an underlined standard product.
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Selective characteristics of MC
Introduction (cont.) Selective characteristics of MC
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Information cycle for MC
Introduction (cont.) Information cycle for MC
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Basic model of a mass customization supply web
Actors model
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Basic model of a mass customization supply web
System requirements for MC-specific IS Support of interplant coordination. Assignment of value chain processes to actors based on their core competences. Consideration of partial knowledge and autonomy of the actors. Representation of various process types. Providing mechanisms for managing product complexity as a result of individualization options. Integration of the customer as a partner of the business network. Enabling seamless and permeable information transfer between actors:
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Mass customization service architecture
“EwoMacs” scenario enriched with value-added services.
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Mass customization service architecture
Product model of the MC shoe.
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Mass customization service architecture
Product model of the MC shoe.
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Mass customization service architecture
Basic SOA for the MC shoe industry.
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Mass customization service architecture
Sequence diagram of the example.
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Web service technologies.
Implementation Web service technologies.
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Implementation MC infrastructure architecture
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Implementation The architecture consists of
service providers. web service registry. service consumers. customer application. Web services support the business cooperation processes and agent technology provides algorithms for planning, scheduling, and coordinating them.
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Methods of the config service.
Implementation Methods of the config service.
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WSDL description of the config service.
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BPEL4WS process for the config service.
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BPEL4WS process for the config service.
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Implementation Modeling the supply web.
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Implementation Vendor's interface
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Implementation The system is being developed to work in a heterogeneous IT environment (PC and Macintosh) and is implemented in Sun JAVA™ and JADE. Eclipse is being used as the development environment.
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Conclusion and further research
SOAs can be used for implementing MC scenarios. Further research Completion and validation of the proof-of-concept prototype. Evaluation of domain dependencies in the development of a SOA for MC. Developing a systematic procedure model for top-down or bottom-up approach for SOA development. Creation of reference models for MC in order to evaluate the possibility of generalization of the approach. Specifying semantic description of products and processes.
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