1. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. The Promises of the Digital Age Chapter 10 Society & Information Technology Tomorrow

2. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 2 Key Questions  10.1 What are two models of telecommunications?  10.2 What are the main areas of artificial intelligence?  10.3 How is information technology being used in education?  10.4 How is information technology being used in health, medicine, and science?

3. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 3 Key Questions  10.5 How is information technology being used in sales and marketing, retailing, banking, and stock trading?  10.6 How is information technology being used in music and movies?  10.7 What benefits does information technology offer government and democracy?  10.8 How can you use the Internet to find a job, and what are some hot jobs in information technology?

4. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 4 Overview  Chapter 10 examines the following: Emerging global communications Artificial intelligence Telemedicine The Internet and commerce How information technology is being used in entertainment & the arts How the Internet can be used to search for jobs

5. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 5 Global Communications  Tree-and-branch model Radio TV broadcast Model for future cable & entertainment companies  Switched-network The Internet The telephone system Model for most computer networks

6. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 6 Videoconferencing

7. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 7 Artificial Intelligence  What is AI? Group of related technologies used for development machines to emulate human- like qualities

8. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 8 Artificial Intelligence  Types of AI Virtual reality Robotics Natural language processing Fuzzy logic Expert systems Neural networks Genetic algorithms

9. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 9 Robotics

10. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 10 Artificial Life  What is artificial life? A field of study that deals with computer instructions that try to simulate human responses  What English mathematician and computer pioneer created a test in 1950 to determine computer intelligence? Alan Turing

11. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 11 Is this fish for real?

12. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 12 Concept Check 10.2  Distinguish between the tree-and-branch model and the switched-network model.  Distinguish among the main areas of AI.  What is artificial life?

13. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 13 Information & Education  Intelligent agent Software that performs work tasks  Education In 1997, 75% of elementary schools & 89% of secondary schools wired E-mail & web pages Academic research Distance learning

14. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 14 Health & Medicine

15. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 15 Commerce & Money  Sales & marketing  Retailing (e-tailing)  Banking & e-money  Stock trading

16. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 16 Concept Check 10.5  Describe the benefits of an intelligent agent.  What are some uses of computers in education, health, and medicine?  Discuss some uses of information technology in commerce and money?

17. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 17 Entertainment & the Arts  Music Databases of digitized sound CD shopping Legal MP3 sites  Movies Animation effects Digital editing

18. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 18 Indoor Year-Round Skiing

19. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 19 Government & Electronic Democracy  Examples of the Internet in the civic realm PEN (Public Electronic Network) Neighborhood Link E-The People  www.firstgov.gov www.firstgov.gov  Other services Tax returns Passport renewal

20. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 20 Concept Check 10.7  What are some uses of information technology in health, medicine, and science?  How are computers being used in music and movies?  Describe some ways computers are being used in the civic realm

21. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 21 Jobs & Careers  Many jobs posted on the web  Resumes posted for prospective employers  Some Web sites posting job listings: America’s Job Bank – http://www.ajb.dni.ushttp://www.ajb.dni.us Career Mosaic – http://www.careermosaic.comhttp://www.careermosaic.com CareerPath.com – http://www.careerpath.comhttp://www.careerpath.com CollegeGrad Job Hunter – http://www.collegegrad.com http://www.collegegrad.com

22. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 22 Concept Check 10.8  In what ways can you find employers?  In what ways can employers can find you?  What are the fastest-growing jobs in information technology?

23. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 23 Visual Summary  Artificial intelligence  Artificial life  Expert system  Intelligent agent  Natural language processing  Robot  Robotics  Simulator  Virtual reality (VR)

24. McGraw Hill (c) 2001 by the McGraw Hill Companies, Inc. All rights reserved. 10 - 24 Hands On Practical Exercises  Diagram an expert system that would automatically extend a credit balance once the limit was reached. What questions would be asked?  Design your own e-business. What items would you sell? Why would someone buy from you?  Use the job web sites to find a job in your field.