2.  To get better and go home as soon as possible.  To be satisfied with the service provided.  To be treated with dignity and their privacy respected.  To be safe.

3. © Copyright NHS Institute for Innovation and Improvement 2007-2008

4.  To assess how F8 is doing in relation to patient safety.  To consider compliance with current policy and guidelines.  To review best practice.  To determine a plan to ensure patient safety on F8

15.  Why do patients fall?  Why do patients develop pressure ulcers?  What prevention measures do we currently take?  What else could be done?  What’s happening elsewhere?

16.  What more do you need to do on F8?  Are there changes required to practice?  How are you going to implement these changes?  Who do you need to involve?  How do you plan to communicate this?  How will you measure your success?  How will you ensure improvement is sustained?

17.  Implement your plan  Set timescales  Evaluation