1. An ILS with CJK Functionality: Implementation and Impact The Experience of the University of Michigan Library Michael Meng April 5, 2006 CEAL, San Francisco

2. Outline About the UM integrated library system Timeline for implementation Post-implementation syndrome: three levels of analysis Staff, Workflow, Technology Selected issues for discussion Indexing The Google project Conclusion

3. About the UM ILS Aleph by Ex Libris Strong CJK functionality First implemented version: 16 Along with SFX and Search Tools (Metalib) System version upgraded annually System service pack reviewed and updated monthly 3 servers: production, development, training

4. Timeline for Implementation September 2002: implementation process began April 2003: data conversion began June 2003: SFX went alive April 2004: training for staff began June 2004: final production load of all records July 8, 2004: SWITCHED TO PRODUCTION Fall 2004: Search Tools (Metalib) March 2005: RLIN21 Implemented Fall 2005: OCLC Connexion Implemented Fall 2005: version 17 implemented Summer/Fall 2006: version 18 to be implemented

5. Post-Implementation Syndrome: Three Levels of Analysis Staff Workflow Technology

6. Staff Training as a continued process Documentation Roman vs. non-roman Cataloging vs. acquisition Central vs. local

7. Workflow Central vs. local Integrated vs. exceptional Communication Coordination Collaboration

8. Technology Qualitative vs. quantitative Front stage vs. back stage Data manipulation Utilities Z39.50, Z-Server

9. Selected Issues for Discussion Indexing Google the impact of a massive digitization project

10. Indexing

11. Impact of the Google Project Bibliographic control Single bib policy Holding vs. item Optical Character Recognition Display of CJK scripts Full-text search

12. Conclusion Learn to be a system librarian and think like a programmer Join committee, discussion groups (NAAUG), and talk to colleagues Work closely with central processing units Fit in with the mainstream workflow and never be exceptional Be vocal for your unit/languages, but don’t become a “troublemaker”

13. Thank You!