2. MARHABAN YA RAMADHAN KAREEM 1431H SELAMAT BERPUASA

3. PAD214 INTRODUCTION TO PUBLIC PERSONNEL ADMINISTRATION LESSON 6 ORIENTATION/INDUCTION

4. SCOPE OF THE LECTURE New Employee Orientation is a critical factor in helping a new person develop a productive, lasting relationship with your organization. A new employee needs to know about the organization to makes him/her feels comfortable, welcome and quickly enabling each individual to become contributing members of the work team. This lecture describes the importance of orientation program and the way how to implement an orientation program, especially for new employee in the public sector.

5. OBJECTIVES OF THIS LECTURE Upon completing this chapter student should be able to: Define the concept of orientation/induction. Describe the uses and importance of induction Describe the activities of an induction. Describe the components or subject matters that should be covered in an induction. Describe the roles of employer in induction.

6. WHAT IS ORIENTATION/INDUCTION Orientation is the initial T&D effort for new employees that strive to inform them about the company, the job and understanding of the organisation and its goals. Orientation is meant to educate new employees about the goals and responsibilities of the position and company, as well as to answer any questions they may have about HR, benefits and payroll information. Induction is the process of introducing new employees to the company, to their supervisors and co-workers (if there are any), and to their jobs.

7. THE RATIONAL OF INDUCTION A good induction can determine how quickly your employee settles into the business and the speed at which they develop to reach their full potential. Giving the employee all they need to know in relation to their time at your business will further determine its effectiveness. An induction should be given at the beginning of employment and may stretch for several weeks, or even months. During this time, the quality of the induction will have an effect on how the employee visualizes your business and how well they will integrate into it.

8. THE USES AND IMPORTANCE OF ORIENTATION/INDUCTION Whatever form it takes, an induction session serves several purposes: It gets the new worker started on productive activity. It ensures that new employees get accurate information. Co-workers do not always give the right answers, for whatever reasons. It gives you the chance to develop good work habits in your new employee. It can help the newcomer feel welcome, relieve anxiety, and start the person toward being a loyal, productive member of your business.

9. THE OBJECTIVES OF INDUCTION To reduce employee anxiety – fear of failure on the job To reduce employee turnover – quitting the job To save time – time spend for explaining the new employee To develop realistic expectations – what the organisation expects of them and their own expectations of the job.

10. THE PURPOSES OF INDUCTION AFTER ATTENDING AN INDUCTION PROGRAM A NEW EMPLOYEE ABLE TO:- Understand the organisation policy and rules Understand his/her employment situation, responsibilities and skills required to perform the job Understand the corporate culture within the organisation Understand the organisational compensation and benefits Encourage other employees to help the new employees.

11. TYPES OF INDUCTION OVERVIEW ORIENTATION - deals with the basic information an employee will need to understand the broader system he or she works in. These include the following components: Overview of the company Key organisation policies and regulations Compensation policy Employee fringe benefits and services Health and safety in the organisation Employee and union relations Organisation facilities

12. TYPES OF ORIENTATION JOB SPECIFICATION ORIENTATION - the process that is used to help employees understand: function of the organization, and how the employee fits in job responsibilities, expectations, and duties policies, procedures, rules and regulations layout of workplace introduction to co-workers and other people in the broader organization.

13. TIPS FOR ORIENTATION 1. Orientation should begin with the most important information (basic job survival). 2. Orientation should emphasize people as well as procedures and things. Employees should have a chance to get to know people and their approaches and styles in both social and work settings. 3. Buddy an employee to a more experienced person, but make sure the more experienced person wants to buddy up, and has the inter-personal skills. This provides ongoing support. 4. Introduce employees to both information and people in a controlled way. A new employee can't absorb everything at once, so don't waste your time. Space out introductions.

14. INDUCTION IN THE PUBLIC SERVICE Compulsory for all public servants. Used as a criteria for job confirmation. Must be attended within 1 - 3 years in the probationary period. Induction program is conducted by the particular individual department/agencies where the employee is working. To ensure new staff have a good understanding of the values and standards of the Public Service and of their particular department. Induction covered various aspect of government system.

15. CONCLUSION Orientation/induction (or lack of it) will make a significant difference in how quickly an employee can become more productive, and also has long term effects for the organization. An orientation program helps the new employee feels comfortable with the organisation. An orientation program should be conducted to

16. TUTORIAL Define orientation Describe the purposes and objective of orientation. Describe the subjects that should be covered in an orientation. Describe the needs for an orientation program in the public sector.

17. THAT ALL FOR TODAY SEE YOU AGAIN NEXT LECTURE LESSON 7 TRAINING AND DEVELOPMENT