1. www.eastsussexcc.gov.uk/lia1 Elaine Jewell Libraries, Information and Arts

2. Contracting out the 1st time b County Council site designed by NetResult in 1996 b Commissioned by the Planning Department b Derived from leaflets b Limited user involvement in content and none in design b Handed to LIA to maintain after launch with no resources attached

3. WEBSlink b 1998/99 Wolfson/DCMS Challenge Fund bid by West Sussex, Surrey, Brighton and Hove and East Sussex b Consortium aimed to join up Galaxy 2000 systems b East Sussex aimed to raise base-line ICT provision b Develop web-based services

4. Aims of the website revision b Produce inviting, accessible pages b Introduce interactive features b Move away from static leaflet-derived pages b Demonstrate potential of funding activity in this area to the County Council

5. Contracting out the 2nd time b Project Officer had: –design skills –knowledge of new developments –experience in using software packages b But did not have: –knowledge of local government and libraries –library user perspective b Developed through weekly meetings and email b Demonstrations to Management Team

6. Contracting out the 2nd time b Much more content - still derived from print but tailored for web b Control over design b Staff developing and maintaining b Reflects LIA’s priorities: children’s, reader’s advisory and information services b Responsibility rests with the Management Team

7. Contracting out the 2nd time b Software used: Macromedia FlashMacromedia Flash FrontPageFrontPage PhotoshopPhotoshop b Content supplied by library staff b RNIB and Bobby used to address accessibility issues

8. Progress b New site launched on schedule b Staff were trained to maintain b Co-ordinator was trained b Brought in within budget b No significant problems were experienced

9. Positive outcomes b We have a state-of-the-art website b We can develop the site ourselves b Removed possible threat from corporate IT b Raised LIA’s profile b Secured funding for County Council website maintenance b Involved in intranet developments

10. Lessons learnt b Leave more time for training b This approach takes a lot of time b Needs staff involvement b Ongoing financial commitment b Publicity is vital

11. Addresses b Elaine.Jewell@eastsussexcc.gov.uk b Stephanie.Coates@eastsussexcc.gov. Uk Uk b www.cast.org/bobby/ b www.eastsussexcc.gov.uk/lia1/