1. The Da Vinci Institute TIPS Conference 2010 How does the Management of Technology, Innovation and People within a Systemic Context inform solving Wicked Problems?

2. Agenda 9:00 – 9:30 Opening 9:30 – 11:00 The Management of People 11:00 – 11:15 Tea 11:15 – 12:45 Management of Technology 12:45 – 13:30 Lunch 13:30 – 15:00 Management of Innovation 15:00 – 15:15 Tea 15:15 – 16:45 Managing the Systems Way 16:45 – 17:30 Closing

3. Survey Respondents Row LabelsN IT / Telecomms/Electronics25 Education / Training13 Services12 Government/Public Sector10 Financial Services8 Engineering /Manufacturing7 Mining / Geology5 Transportation / Logistics /Aviation4 Utility3 Agriculture / Farming3 --Select--3 Property / Development / Real Estate1 Other1 Grand Total95

4. Survey Results Wicked problemsRank Score 1 Balancing long-term goals with short-term demands58.3 4 Winning the war for world-class talent48.4 3 Innovating at the increasing speed of change47.1 7 Multiplying success by collaborating across silos44.9 2 Predicting returns on innovative concepts42.4 10 Aligning strategy with customer experience42.3 8 Finding unclaimed yet profitable market space40.1 5 Combining profitability with social responsibility37.8 6 Protecting margins in a commoditising industry35.6 9 Addressing the challenge of eco-sustainability32.5

5. THE DA VINCI INTEGRATED TIPS MODEL TECHNOLOGY TOP 100 RESEARCH

6. TIPS Holism : Hypercompetition

8. Profits and value returns TIPS Holism : Hypercompetition

9. Speed to market Response to changes New world flexibility Profits and value returns TIPS Holism : Hypercompetition

10. Speed to market Response to changes New world flexibility Profits and value returns Costs of Incentives and variable pay

11. TIPS Holism : Hypercompetition Speed to market Response to changes New world flexibility Profits and value returns Costs of Incentives and variable pay Creative motivation & people retention

12. TIPS Holism : Hypercompetition Speed to market Response to changes New world flexibility Profits and value returns Costs of Incentives and variable pay Creative motivation & people retention Skills in place Matching new technology skill needs Developing from within Cost of up- skilling Hypercompetition = Synthesis + Synovation + JVs and Alliances

13. CONTRIBUTION TO ORGANISATIONAL ECOLOGY MAKING A DIFFERENCE TO COMMUNITIES Environmental EE, B-BBEE, Job Creation, PPP TIPS Final Focus : Sustainability SUSTAINABILITY S S