1. 1 HCM Advisory Board September 16, 2010

2. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization 60 Day target Review Feedback and Questions

3. 3 HCM Advisory Board Contact Information Michael Grisser – 522-1714 - michael.grisser@osf.ok.govmichael.grisser@osf.ok.gov Nancy Tarrant – 522-4363 - nancy.tarrant@osf.ok.govnancy.tarrant@osf.ok.gov Alan Binegar – 522-1712 – alan.binegar@osf.ok.govalan.binegar@osf.ok.gov Tom Patt – 522-0422 - tom.patt@opm.ok.gov tom.patt@opm.ok.gov Everett Slavik – 522-0123 - everett.slavik@opm.ok.goveverett.slavik@opm.ok.gov Other Members Tom Spencer – 858-6737 - tspencer@opers.ok.govtspencer@opers.ok.gov Dan Melton – 232-1190 - dmelton@ebc.state.ok.usdmelton@ebc.state.ok.us

4. 4 HCM Advisory Board Members Cynthia ZinnHealthcare Authority Margot BarnesOKDHS Gary SloupODOT Cindy LeonardCorrections Leanne BealeHealth Department Lucinda MeltabargerOSF Lee Ann GregoryCareer tech Linda PhillipsDPS Diane Haser-BennettOKDHS Christina HamiltonCommerce Ayana WilkinsDEQ

5. 5 Office of State Finance Agenda HAB Purpose RecapMembers

6. 6 Recap - Purpose of HCM Advisory Board Meeting Bi Monthly review of Human Capital Management (HCM) and Enterprise Learning Management (ELM) Systems improvement initiatives Communicate Plans, Status, and Issues Review and provide input on ranking of priorities Communicate resource requirements Receive/Provide feedback and guidance Focus on continuous improvement Assist with building a best in class system Communication/Feedback/Prioritization

7. 7 What is this all about CONTINUOUS IMPROVEMENT

8. 8 Office of State Finance Agenda HAB Purpose Recap HCM Team Responsibilities Members

9. 9 HCM Team Responsibilities **Maintain the business services that are in production **Provide continuous improvement Implement new business services Rollout business services to new agencies ** Represents items on which the HCM Advisory Board provides input

10. 10 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members

11. Completed Projects AP Workflow Inventory - DMH EFT Remit Advices Schedule Budget

12. Multi Agency Business Services Opportunity Map Enterprise Service Automation Human Capital ManagementOtherSupplier Relationship Financial Management Supply Chain Mgmt Assets 201020112012 Time and Labor Pilot Higher Education Interface Asset Mgmt Pilot Scanning and bar coding Grant/Project /Contracts Rollout Expense Module Treasury GL AP Workflow eBill Pay Voucher Build Leave Request Approval Grants Provisioning Business Intelligence Financial Analytics Licensing Archiving Phase 2 Budget Govt Risk & Compliance Address Scrubbing Software e- procurement Inventory Mental Health Inventory Rollout Training Web Delivery Time and Labor Rollout Commitment Accounting Rollout Enterprise Learning - Rollout Strategic Sourcing- e- Supplier Rollout Financials Upgrade Apply Bundles 2011 Apply Bundles Pcard BOA trans Integrated Item Maintenance Deposits T&L Manager Self Service Pilot GPC ODOT Apply Bundles 2011 Employee Self Service Rollout Org Publisher Asset mgmt Rollout ConceptInitiationExecutionPlanningClose Backfill Developers T&L Mgr Self Service Rollout GPC Pilot – ODOC/DEQ ARRA Transparency HCM functionality Enhance T& L for Non b- weekly Openbooks Phase 3 E- Perfromance OSF/ODOT AR Billing Data Staging Area Inventory ODOT Vendor Registration EFT Remittance ODOT T&L MSS FFATA Transparency 3% Backup Withholdings Backfill Developers Peopletools 8.49 Asset mgmt ODOT GPC Pilot – OESC Treasury Module P-Card Module INV Implementati on Portal – PS Sign on Cons 12

13. 13 Projects in Execution Delivery Schedule

14. 14 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues

15. 15 Issues Solutions 1) Time CORE team can commit to continuous improvement. We did not make our goal for this period. Complete – Combine with PO Advisory group to make rankings easier. Will better enable us to look at the Big Picture – August meeting 2) Employee Self Service has increased number of help desk calls. The hold time and abandonment rate for the help desk has increased. Complete - We have increased staffing at the help desk with temporary resource. 3) Training for new state staff and those needing remedial training. Complete – Additional comprehensive HCM training Will be performed in September. This will assist with reducing the demands on the support staff. 4) Continuous Communication for user issues, Training and questions October – The team was doing a Brown Bag Lunch in months where comprehensive HCM training was not performed. In place of the Brown Bag Lunch we are now doing a HCM Forum during normal business hours (not lunch hour) so more can attend.

16. 16 Office of State Finance Agenda HAB Purpose HCM Team ResponsibilitiesProject Updates Members Issues Prioritization

17. 17 Prioritization and Organization What do we focus on and how do we rank items to be worked 1. Production Impact (break fix) Something that once worked but now does not Something that has been found to be inaccurate 2. Recurring Problem/Issue (problem log) An issue that exhibits a pattern that can be corrected (root cause) 3. Service Requests Requests from users to correct issues (not break fix), provide more data, enhanced data or additional functionality

18. 18 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization 60 Day target Review

19. Application Enhancement Service Requests 19

20. 20 New Reporting Timelines Changed how we will measure - reporting will be from the first of a month to the end of a month (still a 60 day period) Old 07/15/2010 to 09/15/2010 This Period07/15/2010 to 08/31/2010 Next Period09/01/2010 to 10/31/2010 26 items on last list - 07/15/2010 to 09/15/2010 Only 23 items to be included in this reporting period due to change The other 3 items will roll into the next reporting period

21. 21 Updates – Completed Items Completed Items – Review List 23 Items to be completed in the new reporting period Status 19 items from list completed 4 items from list not completed 5 additional items completed that were not on the last target list

22. 22 Update – 60 Day Target Items 60 Day Target Items – Review List Discussion – questions/proposed changes/clarification

23. 23 Update – Watch Items List Watch Items – Review List Discussion – questions/proposed changes/clarification

24. 24 Office of State Finance Agenda Communications and Governance HCM Team ResponsibilitiesCurrent Project Status Introductions HCM Commitments Future Meetings Prioritization, Organization and Issues Feedback and Questions