1. Open Source Shared Services Mick Kahn, Head of Application Services

2. Who are we? University of London Delivering IT services to education & public sector for 40 years Large customer base outside the university

3. What do we do? Web Archiving E-learning Media Consultancy Hosting Desktop Network

4. How do we do it? Open Source Flexibility to select the most appropriate tools Facilitates innovation Allows us to add value Customisable to specific customer needs – you pay for what is important to you.

5. How do we do it? Shared Services Efficiency –Cost –Only solve problems once –Shared development Part of the community Cross fertilisation from best practice

6. Case study: e-ILP Pilot at Redbridge College – initial specification Moodle plugin based on initial ideas from Barking College Specification extended with knowledge of ULCC customer base Further development funded by other customers Community release – 3rd most popular Moodle package Continuous improvement and extension of scope

7. Case study: VLE, Repository and e-portfolio Common environment – LAMP, single sign on Use of appropriate application for each task Interworking through open standards and APIs Cross fertilisation between domains of expertise

8. Supporting the wider community Pre-register for tickets: www.ulcc.ac.uk Follow us on Twitter @ulcc Hashtag: #mootuk10

9. Any questions? … see www.ulcc.ac.uk