1. The Problem:  When troubleshooting an IT person needs to reference the user guide that matches the version of hardware or software  A large number of legacy user guides can be a lot to juggle and organize  Few companies provide comprehensive printed user guides, typically they are provided in a PDF file

2. The Solution:  DA Document Manager will allow you to store every version of a user guide  IT Consultants can also archive sales information pages on products

3. Use of Dates:  Date on Document can also be helpful in determining the version of the document Document Title:  Name of the application of hardware device Keywords:  Version number if applicable

4. User Defined Tag 1:  Needs Attention - For quick to do lists User Defined Tag 2:  New Version Available - use this as a to do list to find the newer or latest version Passwords:  Use passwords to protect sensitive information like; bank statements, credit card statements, income and other financial related items

5. Case Categories:  Education  Hardware  SDK  Software  And Financial Categories

6. Subcategories:  Sales Information Sheet  User's Guide  Legal  Monthly Bill  Receipts  Reference

7. Value Proposition:  Quickly access a user guide for legacy hardware or software that is no longer available online  Easily email a customer a product information page from within DA Document Manager