1. Plan for the Best, Prepare for the Worst Thank you for attending

2. Marquee Event Disasters Forces of Nature The Human Factor Facilities Beyond Our Control Transferring Risk

3. Forces of Nature Hurricanes/Tornados Blizzards Earthquakes Floods Heat Waves/Ice Storms

4. Cancellation/Rescheduling of Event Who makes the “final call” Information sources Committee Deadline for making the call

5. Cancellation/Rescheduling of Event Communications Plan Message development Content and tone Tailored per audience Methods of delivery Web site, email, phone, print media, TV, radio

6. Human Factors Speaker Problems Travel Delays, Illness, Accident, Death

7. Speaker Problems Travel, Illness, Accident, Death Early arrival Rearrange Schedule Back-up Singers

8. Human Factor Who Takes Over For You? Event “How To” Guide Before Event During Event After Event

9. Human Factor/Data, Please! Data Failure Hardware or software failure

10. Facilities Contracts Written to protect facility Protection for chapter if facility is sold Fire, water damage, heating & cooling, electrical outage, staff strikes, construction

11. Beyond Our Control Acts of Terror

12. Transferring Risk Event Insurance Loss of Revenue 8-6 months prior Affordable

13. Planning for the Worst Hope for the Best, Plan for the Worst Sleep Better at Night

14. Lessons Learned Put Into Context If it can go wrong, It will go wrong

15. Lessons Learned We are not the folks who have their fingers on the buttons that launch nuclear weapons

16. Lessons Learned If you keep your cool, others will, also.