2. Chapter 10

3. Ch10 Welcoming & Seating Learning Objectives Welcoming guests, ask for reservation details and arrange tables Handle special situations and requests 1 1 2 2

4. Ch10 Welcoming & Seating Guests with a Reservation

5. Ch10 Welcoming & Seating Hostess : Hello. How are you tonight? Do you have a reservation? Guest : Yes. It’s under the name of Chung. Tony Chung. Hostess : Yes, I see it. It’s right here on the reservation list. A party of seven, is that correct? Guest : Oh, yes. Hostess : Please follow me. Have you been to our restaurant before? Guest :No, actually, this is our very first time. Hostess :Our restaurant has just been through renovation, and we have served up several new dishes for the past few months. I hope you’ll enjoy them later. A A B B C C

6. Ch10 Welcoming & Seating Guest : Sure, thanks. Hostess : Now here is your table. And your server will be with you in a minute. Guest :Thanks. A A B B C C

7. Ch10 Welcoming & Seating Vocabulary 1. follow v. to come or go after or behind The police followed the thief into the woods. 2. renovation n. the process of repairing and improving something, especially a building. The shop is temporarily closed for renovation. It won’t be operational until next year. 3. dish n. food prepared in a particular way as part of a meal Of all the Taiwanese cuisines, won ton soup is my avorite dish. 4. server n. a person who serves food in a restaurant; a waiter or waitress The server took our orders after we were all seated. A A B B C C

8. Ch10 Welcoming & Seating Idioms & Phrases 1. serve up + N to put food onto plates and give it to people Now, it is time to serve up the main course. 2. in a minute immediately; right away Stay tuned. We’ll be right back in a minute. A A B B C C