1. 2014-2015 The Five Steps Of Training for Food Services Staff

2. The Five Steps of Training The five basic steps to good teaching/training are: Tell Show Try Observe Praise or Redirect

3. The Five Steps of Training The First Step – Tell A manager must tell a person specifically what it is he/she is to achieve All good performance begins with clear goals. These goals should include a statement which defines what it is a person is to accomplish

4. The Five Steps of Training The Second Step – Show A manager sets standards. It’s one thing to tell people what you want, but another to provide them with a clear picture of how to perform the task With this second step of Show, staff need to have a series of stages or steps to get people to deliver good performance

5. The Five Steps of Training The Third Step – Try Assign one task at a time to the employees Employees may be overwhelmed with many tasks Allow employees to learn and grow

6. The Five Steps of Training The Fourth Step - Observe Performance It’s necessary to observe trainees closely throughout the training process The trainer will observe and provide feedback as needed Allow trainee to practice

7. The Five Steps of Training The Fifth Step - Praising and/or Redirect There are two parts of this last step, since there are two potential outcomes to the efforts of any trainee If they do a good job, you praise to motivate If the trainee needs help, redirect with positive reinforcement

8. The Five Steps of Training Tell them what they need to do and show them how

9. The Five Steps of Training Employee will try and Manager will observe

10. The Five Steps of Training Manager will praise worker’s efforts or they will retrain

11. Questions?? Thank you

12. The Five Steps of Training Reference By: www.Ken Blanchard.com/five+steps+trainingKen Blanchard