2. I am an Entrepreneur I am a Coach I tell people what they don’t want to hear so they can become who they need to become…

3. Every business is screwed up It’s a constant improvement battle It’s our fault

7. We have baggage – history – pasts Where do we want to go vs. based on what we know we should end up X. – WHAT then HOW vs. HOW then WHAT START in the future and work to the present We think too small – 10X Just because we haven’t done it before doesn’t mean we can’t We have a tendency to be ‘vague’ Be world class – how can I measure world class. Define it – Measure it – Manage it

10. Have a team of 3 new lawyers with a full case load

11. Have one new lawyer with 20 new casesHave one new lawyer with 20 new cases John D.20 new cases

14. We accept MEDIOCRITY We don’t set standards, expectations and key performance indicators clearly enough but we expect ‘something’ We don’t act on the what we know to be true (maybe they will fix themselves or just go away – ignore them) We don’t recruit – interview – onboard and continually train our teams We don’t have a bench – we use voodoo, gut feel interviewing We don’t have a written on-boarding process for each role We don’t give sincere appreciation I pay them – why do I need to give them appreciation?

15. Have one new lawyer with 20 new casesHave one new lawyer with 20 new cases John D.20 new cases

16. Have one new lawyer with 20 new casesHave one new lawyer with 20 new cases John D.20 new cases

17. Have one new lawyer with 20 new casesHave one new lawyer with 20 new cases John D.20 new cases

18. Have one new lawyer with 20 new casesHave one new lawyer with 20 new cases John D.20 new cases JD DE LS TD GH JF TS

20. DE73.5B Meet with DE each two week for one hour to define a skill or area of improvement to assist with.

25. Andy Bailey andy@petracoach.com Petra Coach Consulting 342 Cool Springs Blvd, Suite #203 Franklin, TN 37067 615.601.0542 www.petracoach.com www.facebook.com/petracoach +10Mhb

26. Warning: Failure Is An Option