1. ] COREY PEARSON [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2008 CHAVONE JACOBS [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2003 ALLAN FISHER [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2008 Enhancing the SAP User Experience Using GuiXT 4402 Lee Lewis Summit Electric Supply

2. Real Experience. Real Advantage. [ 2 Learning Points  Make SAP So Easy Even a CEO Can Do It  No ABAP No Problem  10 Steps to Enhancing the SAP User Experience  The Fast and the Furious

3. Real Experience. Real Advantage. [ 3 About Us  Founded in 1977 in Albuquerque, N.M.  Service Centers in 20 Cities Across Five States  Global Export Division Ships Products Into 25 Countries  600 Employees With Annual Revenue of $340 Million We Guarantee Service You Can Count On! 30 Second and 20/20 Guarantee

4. Real Experience. Real Advantage. [ 4 Landscape  SAP ECC 5.0  Sales and Distribution, Material Management, Finance, HR  AIX5.3.3 DB2 9.1.3  Internet Sales 4.0  SAP Enterprise Portal 7.1  Business Intelligence 7.0  MDM 7.1  500 Users

5. Real Experience. Real Advantage. [ 5 The Challenge SAP So Easy Even a CEO Can Do It  Failed ERP Implementation in 1999  25 Year Legacy ‘Green Screen’ System  Concerns How We Train Now and Later  Must Avoid Impacts to Customer Service

6. Real Experience. Real Advantage. [ 6 The Real Challenge Can We Make SAP Easier to Use and Require Less Training and Development?  How?  Graphical Menu Navigation  All Information is in Single Screen  Eliminate Fields, Tabs, Scrolling, and Clicks  Arrange Screen Flows in a Logical Order  Clarify and Add Missing Information  Prevent Users From Making Errors “Doing the right things, the right way, the first time!”

7. Real Experience. Real Advantage. [ 7 Standard SAP Menu Authorization Menus Are Too Long and Confusing

8. Real Experience. Real Advantage. [ 8 Standard SAP Sales Order Entry Incomplete and Obscure Information

9. Real Experience. Real Advantage. [ 9 Standard SAP Sales Order Entry Too Much Scrolling to Find Required Fields

10. Real Experience. Real Advantage. [ 10 Standard SAP Sales Order Entry Required Fields Are Hidden in the Header on Many Tabs Setting Shipping Type 8 Clicks

11. Real Experience. Real Advantage. [ 11 Standard SAP Sales Order Entry Confusing Information What’s my Sell? Margin? Cost?

12. Real Experience. Real Advantage. [ 12 Standard SAP Sales Order Entry Asking a User to Perform Many Steps Results in Errors Printing an Order 11 Clicks

13. Real Experience. Real Advantage. [ 13 No ABAP No Problem  Live in 2007 with SAP ECC 5.0 without GuiXT  We Knew Where Users Were Struggling  Errors Were Impacting Business and Customer Service More Requirements Than People and Time  What We Did? Implemented GuiXT  Simplified and Streamlined Key Transactions  Tailored SAP to Our Business Processes  No ABAP required. No Changes to SAP Code

14. Real Experience. Real Advantage. [ 14 10 Steps to Enhancing the SAP User Experience 1.Measure Number of clicks and scrolls 2.Analyze Where users get stuck, make errors, need more information, or have to open another tcode 3.Navigation Use shortcuts to avoid tcodes 4.Simplify Remove screen elements not used 5.Consolidate Bring all info to one screen 6.Automate Use ‘macros’ for repetitive steps 7.Organize Arrange the screen to fit our processes 8.Optimize Use function modules for performance 9.Integrate Passing SAP Data to Other Apps 10.Personalize Labels, icons and company images

15. Real Experience. Real Advantage. [ 15 Graphical Navigation

16. Real Experience. Real Advantage. [ 16 Graphical Navigation Easy Submenus by Function Reduce Dependence on Knowing Tcodes

17. Real Experience. Real Advantage. [ 17 Navigation Add Shortcuts to Frequently Used Transactions Avoid Returning User to Main Menu

18. Real Experience. Real Advantage. [ 18 SAP Standard Sales Order Entry

19. Real Experience. Real Advantage. [ 19 SUMMIT Sales Order Entry

20. Real Experience. Real Advantage. [ 20 Simplify Remove Screen Elements To Avoid Confusion

21. Real Experience. Real Advantage. [ 21 Simplify Removing Elements Makes Screens Easier to Use Easier Data Entry = Better Data

22. Real Experience. Real Advantage. [ 22 Consolidate What’s Missing From vl02n Outbound Delivery?

23. Real Experience. Real Advantage. [ 23 Consolidate Move Information Forward From Other Tabs to User

24. Real Experience. Real Advantage. [ 24 Consolidate Put Information Where A User Needs It

25. Real Experience. Real Advantage. [ 25 Consolidate Pull Information Out of Data Use Dynamic Icons to Highlight Key Information

26. Real Experience. Real Advantage. [ 26 Automate Repetitive Steps Create Pushbuttons to Execute Macros for Repetitive Steps Changing Date -3 Clicks Print Order -9 Clicks

27. Real Experience. Real Advantage. [ 27 Optimize Use Function Modules For GUI Performance Get Credit Balance in VA01 -5 Clicks Call "Z_GET_CREDIT_AMOUNT" in.KUNNR="&V[KUNNR]" out.CREDIT_AMT=“ZVA01_CRDAMT" EASY TO USE FAST PERFORMANCE RFC AUTHORIZATION BUT LIMITED to CHARS Use Function Modules vs Scripts Calling Tcodes

28. Real Experience. Real Advantage. [ 28 Optimize Add Missing Information with Function Modules Important Instructions Entered by Buyer (ME22n) But Standard MIGO (PO Receipt) Does Not Have the PO Text

29. Real Experience. Real Advantage. [ 29 Integration Pass SAP Screen Data to Web image (5.6,129.4) (7.99,140.4) "OurTruck_36x88.jpg" "start=http://maps.google.com/maps?f=q&hl=en&geocode=&time=&date =&ttype=&q=&V[z_address]+&V[z_city],+&V[z_zipcode]"

30. Real Experience. Real Advantage. [ 30 Integration Use Parameters to Connect Transactions Connect Business Processes to Avoid Errors Connect SAP Standard Programs to Custom (Z) Transactions

31. Real Experience. Real Advantage. [ 31 Integration Control Navigation with Function Code Substitution Replace Fcodes to Be Sure User Returns Safely Goal: Connect transactions but without opening a new session

32. Real Experience. Real Advantage. [ 32 Integration Function Module Checks for Document then If Exists Displays Pushbutton to User to View Scan Display Document -5 Clicks Replace Obscure Icons and Menus with Your Own

33. Real Experience. Real Advantage. [ 33 Personalize Using Windows Type Messages

34. Real Experience. Real Advantage. [ 34 Personalize Use Company Images and Labels and Icons

35. Real Experience. Real Advantage. [ 35 The Fast GuiXT is Very Fast to Develop and Release  Be Involved in Blueprint and User Support  Know What GuiXT Does, Can’t and Should Not Do  Start to Simplify and Personalize. Build Momentum 2010 Chrysler EV Roadster

36. Real Experience. Real Advantage. [ 36 Avoid the Furious How to Avoid Possible Frustrations  Encourage Ideas from Users and Functional Teams  Require Specifications  Be Prepared with Testing Resources  Involve ABAP developers  Pick a Wide Group for User Acceptance  Coordinate with Training for Documentation  Plan for Scheduled and Contained Releases  Get Commitment for a Standard User Interface

37. Real Experience. Real Advantage. [ 37 Questions? Lee Lewis ASUG Wholesale Distribution llewis@summit.com www.summit.com

38. Real Experience. Real Advantage. [ 38 A “Green” Learning Event This presentation is available for download after the session

39. Real Experience. Real Advantage. [ 39 [ ]  Thank you for participating. SESSION CODE: 4402 Please remember to complete and return your evaluation form following this session. For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc