1. Mass.Gov CMS Training

2. Introductions Instructor – Andrew Larrimore – Mass.Gov, Project Analyst Assistant – Youssef Riahi– Mass.Gov Your Turn – Name – Agency & work location – What you do at your agency

3. Today’s Schedule Morning – General Concepts & Best Practices – Navigating the CMS – Finding existing content within CMS – Page analysis – Begin to build content Lunch break Afternoon – Continue building content – Assembling Pages – How to workflow your work to Publishing – Editing existing content

4. Classroom Logistics and Rules Restrooms No Food or Drink in Training Room Cellphones – off or on silent PLEASE - No Checking of email during class – do it on breaks and during lunch only Cafeteria located in basement of building – Food and beverages served until 2:30 PM

5. General Concepts What is a CMS and how they work Overview of Mass.Gov CMS and how it works – Sites – Communities – Roles – Workflows – Content Types and Page Types – Publishing

6. Roles You have at least two sets of permissions – Community (controls where you can do things) – User role (controls what you can do in your community) There are currently five (5) user roles – Contributor – Contributor Plus – Power User – Power User Plus – Site Admin

7. Workflow States Draft Pending Publication of Changes Public Edit Public Content Recycle Bin Archived

8. Some of Mass.Gov Content Types Brief Document Image Link – Internal (within CMS) – External List Container Video (Youtube only) Multi-Column Row Organization (license related) Custom HTML Slideshow – Links – Images Welcome – Only one use – Also uses an image type Pages Navons & NavTree Items

9. How Content Type Elements are Built Use of a “form” to capture information Some “forms” have a WYSIWYG editor (Ephox) within some fields Required fields must be completed Validation of some fields

10. Page Types (templates) Generic Press Release Category Article License (only one use) Home Other custom pages for specific uses (alert, community, etc.)

11. 2 Column Layout 1 Column Layout Examples of Generic Pages

12. Example Press Release Page

13. Category Pages Anatomy of a CMS Page

14. How Navigation is built Folders in CMS correspond to the navigation Site Tabs are the top level folders – Exceptions (docs, images etc. and other suppressed folders) Left navigation are the subfolders – Can be expanded to see next level below (less clicks) Mega Drop Down items are managed differently by Site Admins

15. Slots A place holder on the page which you can put content items into Many different slots on any page type You can reuse the same content item on many pages in various different slots You can use content from other sites You can display that content in various ways using something called snippets

16. Snippets Various ways a piece of content can be displayed Examples: – Linked Title – Linked Title with description – Title with description – Description only The various slots on a page determine what snippet can go within it Let’s look at some examples

17. Page Layouts that are possible Using the various components of the system – slots, snippets, multi-column rows, and content items

18. What is a Tetris Row Allows for a center page column to be broken into up to three additional columns Done with use of a Multi-Column Row content type Use for layout instead of tables (use of tables causes accessibility problems)

19. Things to remember about Images Must be sized before you upload – No way to resize within the CMS Best practice is to use a system name with image size included to help later on – Example: statehouseoutside-462x300 Size images in 2:1 ratio for slideshows Don’t grab from internet unless they are for public use (copyright laws can get you in trouble)

20. How Your Content is Published CMS IncrementalPublishing Published Pages State Firewall Runs about every 20-30 minutes John Q Public Sync Script Mass.Gov Web Servers