1. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 1 Managing Human Resources

2. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 2 Human Resource Management Acquiring Maintaining Developing

3. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 3 Functions of the Human Resources Department Planning for staffing needs Recruiting and hiring Training and development Appraising and retaining

4. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 4 Planning for Staffing Needs Form business plan Estimate demand for employees Estimate supply of employees Perform job analysis Write job descriptions Write job specifications

5. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 5 Forecasting Demand Predicted salesPredicted sales Expected turnover rateExpected turnover rate Workforce’s skill levelWorkforce’s skill level Impending strategic decisionsImpending strategic decisions Changes in technologyChanges in technology Company’s financial statusCompany’s financial status Status of key employeesStatus of key employees

6. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 6 Forecasting Supply Existing workersExisting workers Temporary workersTemporary workers OutsourcingOutsourcing

7. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 7 Evaluating Job Requirements Job analysis Job description Job specification

8. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 8 Recruiting Employees Internal searches Newspaper ads Internet ads Employment agencies Union halls Colleges Trade shows Headhunters Referrals

9. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 9 How Employers and Job- Seekers Approach Recruiting Look inside the company Networking and personal references Employment agency or search firm Unsolicited résumé Newspaper or Internet want ads

10. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 10 The Hiring Process 1.Select qualified candidates 2.Screen candidates 3.Conduct interviews 4.Evaluate final candidates 5.Check references 6.Select the best candidate

11. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 11 Background Checks Employment verification Criminal records check Drug screen Reference checks Education verification Motor vehicle records

12. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 12 Hiring and the Law Equal Employment Opportunity Commission Negligent Hiring Immigration Reform and Control Act

13. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 13 Preemployment Testing Job-skills tests Psychological tests Drug and alcohol tests

14. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 14 Training and Development Orientation Training Retraining

15. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 15 Evaluating Employees Periodic performance appraisals Regular written evaluations 360-degree reviews Electronic performance monitoring

16. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 16 Workplace Compensation Wages –Hourly workers Salaries –Corporate executives

17. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 17 Incentive Programs Bonuses Commissions Profit sharing

18. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 18 Benefits and Services Insurance Retirement plans Stock options Family benefits

19. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 19 Insurance Benefits Life and health Dental and vision Disability Long-term care

20. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 20 Retirement Benefits Employee pension plans –Defined benefits –Defined contributions

21. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 21 Stock Option Plans Employer benefits –Cost effective –Long-term incentives Employee benefits –Profit potential –Vested interest

22. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 22 Family-Friendly Benefits Unpaid leave Daycare Elder-care

23. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 23 Other Employee Benefits Vacations, holidays, and sick leaveVacations, holidays, and sick leave Professional developmentProfessional development Financial or legal counselingFinancial or legal counseling Wellness programsWellness programs Employee Assistance ProgramsEmployee Assistance Programs Corporate perksCorporate perks

24. © Prentice Hall, 2005 Business in Action 3eChapter 10 - 24 Overseeing Changes in Employment Status Promotion Reassignment Termination Retirement