1. Jim Beale Rosalyn Hewitt Service Manager /Project Lead Project Manager Jim.Beale@Islington.gov.ukJim.Beale@Islington.gov.uk Rosalyn.Hewitt@Islington.gov.ukRosalyn.Hewitt@Islington.gov.uk Single Point of Contact and Links for Living

2. Current Access Service Approximately 445 contacts per week, telephone and email Increasing demand Same staff answering phones and undertaking other duties, including assessments Increased need to provide information and advice

3. Single Point of Contact Dedicated single point of contact for adult social care and some community health services For professionals, voluntary organisations, service users and carers Provide information, advice and guidance on health, public health and social care services Due to be launched 2014

4. Links for Living