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NON-VERBAL COMMUNICATION IN THE WORKPLACE POLISH TEAM PRESENTS:

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Presentation on theme: "NON-VERBAL COMMUNICATION IN THE WORKPLACE POLISH TEAM PRESENTS:"— Presentation transcript:

1 NON-VERBAL COMMUNICATION IN THE WORKPLACE POLISH TEAM PRESENTS:

2 DOMINANCE

3 DOMINANT SITTING POSITION TABLE AS A BARRIER PIERCING EYES HALF-CLOSED POSITION OFFICIAL CLOTHES

4 DOMINANT STANDING POSITION STANDING STRAIGHT LEGS SLIGHTLY APART PLACED FIRMLY ON THE GROUND HANDS HIDDEN IN POCKETS THUMBS STICKING OUT STRAIGHT EYE- CONTACT

5 DOMINANT POSITION AT A MEETING DOMINATING PERSON SITTING AT THE HEAD OF THE TABLE THE OTHERS ON THE LEFT AND RIGHT OFFICIAL CLOTHES

6 CUTTING GESTURE „THAT’S ENOUGH!” „THERE’S THE LIMIT!”

7 ORDERING GESTURE 1 FIRM EYE-CONTACT FINGER POINTED AT THE OTHER PERSON DOMINANT STANDING POSITION RAISED FIRM VOICE TONE

8 ORDERING GESTURE 2 FINGER POINTED AT DOCUMENTS/TABLE/BOARD DOMINANT STANDING POSITION

9 POLITE AND IMPOLITE DISAGREEMENT

10 „NO,NO,NO, I CAN’T AGREE”

11 „THAT’S NOT ACCEPTABLE”

12 „YOU MAY BE RIGHT, BUT…”

13 „WHAT EXACTLY DO YOU MEAN?”

14 „YOUR IDEAS ARE ALIEN TO ME”

15 „NO! YOU’RE WRONG!” *REALLY IMPOLITE

16 „ARE YOU CRAZY?!” *EXTREMELY RUDE

17 AGREEMENT ENFORCEMENT

18 „I LIKE WHAT YOU SAYING”

19 „I REALLY LIKE YOUR PROPOSAL!”

20 PERSUASION

21 „LET’S DO IT MY WAY, SHALL WE?” HANDS FORMING A PYRAMID POINTING TOWARDS THE INTERLOCUTOR

22 „THAT’S THE BEST SOLUTION, I’M TELLING YOU” PLACING HANDS LIGHTLY ON THE TABLE

23 „LET ME EXPLAIN YOU THE IDEA” VIVID HAND GESTURES

24 „THAT’S THE WAY WE SHOULD DO IT” FORMING A TUNNEL WITH HANDS

25 SHOWING INTEREST

26 „I’M REALLY INTERESTED IN WHAT YOU SAYING” EYE-CONTACT, SMILE, HEAD UP (SOMETIMES PLACED ON HAND), OPEN POSITION

27 „IT’S SO INTERESTING. TELL ME MORE!” LEANING FORWARD

28 „IT’S HONESTLY FASCINATING!” EYE-CONTACT, SMILE, OPEN POSITION

29 „LET’S HAVE A LOOK AT THIS, IT’S WORTH IT” GETTING CLOSER TO THE INTERLOCUTOR

30 LACK OF INTEREST

31 „IT’S SOOOO BORING!” LOOKING AWAY CLOSED POSITION

32 „I JUST CAN’T GET ANYMORE!” LOOSE POSITION HEAD ON OPEN PALM LOOKING AWAY

33 „OH, COME ON! STOP IT!” POUTING EXPRESSION ARMS CROSSED LOOKING AWAY SIGHTS

34 „OMG! DEAD BORING!” YAWNING *IMPOLITE

35 CONFLICT REDUCING GESTURES

36 „LET’S BE RESONABLE, PLEASE” STANDING POSITION SLOW BUT FIRM DOWNWARD HANDS MOVEMENTS

37 „PLEASE, CALM DOWN” BENDING TOWARDS THE AGGRESSIVE PERSON LIGHTLY TOUCHING HIS ARM

38 „DON’T FIGHT, LET’S TALK IT OVER” GESTURE SEPARATING THE ARGUING PARTS

39 „THAT’S ENOUGH! YOUR BEHAVIOUR IS UNACCEPTABLE!” TOUCHING FIRMLY THE AGGRESSIVE PERSON’S ARM ALONG WITH A CUTTING GESTURE

40 THANK YOU FOR YOUR ATTENTION


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