1. Management Science Helps analyze and solve organizational problems. It uses scientific and quantitative methods to set up models that are based on controllable variables and analyze them using scientific methods.

2. Steps in Decision Making Identify the problem(s) Select alternative solutions Collect relevant data Analyze data using models Evaluate alternatives Select alternative(s) Implement solution(s) Evaluate solution(s)

3. Conditions of Decision Making Certainty Risk Uncertainty

4. Types of Models Deterministic Models Stochastic Models

5. Types of Data Quantitative Data - Continuous Data - Discrete Data Qualitative Data - Rank Data - Nominal Data

6. Quantitative Models Linear Programming PERT/CPM Inventory Waiting Lines (queuing) Game Theory Decision Theory Transportation Network Assignment