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Business Process of R&D and Defence Acquisition System: Potential for Improvement Georgi Penchev Department “National and Regional Security”, UNWE
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Introduction ► Support for Concept and Model Development in Process Level ► Work in progress ► Process analysis based only on Regulations for Bulgarian Defence R&D and Acquisition System
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Business Processes The process is an ordered set of activities transforming the input to the desired outcome. the activities are executed by the actors involved in the process; every process has its reason for existence - the requested outcome of the process The business processes are focused on delivering the best outcome for the customer of the process.
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The R&D as Business Process Process specifications: Core process Non-Automated, People process Could be outsourced processes Process that directly and indirectly touch the customer Decreasing technical risk and preventing problems in all AS phases (art. 44, Strategy on Defence Acquisition).
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The R&D and AS The units involved in Defence Aqcuisition System are the main customers of the process The process owners and stakeholders are the units from AS
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Steps ► Customer Expectations Map ► Process/Procedure Map ► Current State vs. Customer Expectations ► Redraw the process ► Action plan ► Execution and measurement of the new state
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Mapping the Customer Expectations
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Mapping the Customer Expectations (continue) Two customers of R&D Process: SCOs of the Customer from AS: time, suitability, advanced technology, easy to use Macroprocess: Force Management SCOs of the Customer from political/strategic level : Customer1 + affordability, industry transformation; technology transfer Customer1 + affordability, industry transformation; technology transfer Macroprocess Customer2: Economic development.
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Planning
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Execution
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Reporting
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Conclusions The potential for future transformation and improvement: Shorten the co-ordination/approval activities Give more responsibilities to the customers from AS Clear contact point for external customers Increase the expert capacity within management or set-up the R&D activities assessment in new Agency Create procedures/units/agency for technology transfer to the industry
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