1. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 1 Turbulence Robert Sabourin President AmiBug.Com, Inc. Montreal, Canada rsabourin@amibug.com

2. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 2 Overview Some philosophy Context drivers Are we there yet?

3. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 3 Turbulence Pain points? –What hurts? –How Much?

4. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 4 Turbulence Some Philosophy

5. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 5 Fundamental Question How do you know when you are finished?

6. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 6 Crosby on Quality “Quality is defined as conformance to requirements” “Quality is not a measure of GOODNESS” –Phil B. Crosby, Quality is Free

7. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 7 Gerald M. Weinberg “Quality is value to some person” Exploring Requirements Quality Before Design Dorset House

8. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 8 Edsger W. Dijkstra “Program testing can be used to show the presence of bugs, but never to show their absence”

9. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 9 "No! Try not, Do. Or do not. There is no try." Yoda

10. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 10 Turbulence Lifecycle Models

11. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 11 Turbulence

12. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 12 Waterfall Development Process

13. AmiBug.Com, Inc. 15 – 30 Days December 8, 2015© Robert Sabourin, 2008Slide 13 SCRUM Framework

14. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 14 Turbulence Chaotic

15. AmiBug.Com, Inc. Chaos December 8, 2015© Robert Sabourin, 2008Slide 15 Characteristics –Control –Expectation –Complexity

16. AmiBug.Com, Inc. Random Characteristics –Unpredictable –Inconsistent –Disorganized December 8, 2015© Robert Sabourin, 2008Slide 16

17. AmiBug.Com, Inc. Change Characteristics –New –Different –Innovation December 8, 2015© Robert Sabourin, 2008Slide 17

18. AmiBug.Com, Inc. Requirements Did they change? Understand them better? Understand them wrong? December 8, 2015© Robert Sabourin, 2008Slide 18

19. AmiBug.Com, Inc. Designs Failures Weakness Extensible December 8, 2015© Robert Sabourin, 2008Slide 19

20. AmiBug.Com, Inc. Teams People Organization Relations December 8, 2015© Robert Sabourin, 2008Slide 20

21. AmiBug.Com, Inc. Business Goals Profit Consumers Reputation December 8, 2015© Robert Sabourin, 2008Slide 21

22. AmiBug.Com, Inc. Technologies How? Better More integrated December 8, 2015© Robert Sabourin, 2008Slide 22

23. AmiBug.Com, Inc. Organizations Hierarchy Structure System December 8, 2015© Robert Sabourin, 2008Slide 23

24. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 24 Turbulence Context Drivers

25. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 25 Context Drivers - BTO Business –Value –To whom? –Why? Technology –Solutions Organization –Corporate Structure –Team Structure –Roles and Responsibilities

26. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 26

27. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 27 Context Listeners Find Sources Monitor Drivers Anticipate Change React

28. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 28 Triage Criticality Resources Trade offs –Benefit –Consequence –Credibility

29. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 29 Finished? How do you know you are finished?

30. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 30 You know you are finished when … … the only bugs left are the ones are acceptable (based on your objective test team input)...

31. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 31 … the only bugs left are the ones are acceptable (based on your objective test team input)... At least for now! You know you are finished when …

32. AmiBug.Com, Inc. December 8, 2015© Robert Sabourin, 2008Slide 32 Thank You Questions?