1. by Bear Mountain Software, Inc.

2. How Reliable Are ? ? ? ? Your NT Server Networks Messaging Systems IP-based Services ?

3. TOPPER Provides: NT Server Management Messaging Management Exchange Management IP Management With No Agent Software Required!!!!

4. TOPPER for NT Server Management Monitors: NT Performance Objects NT Services (with automated restarts) NT Event Logs

5. TOPPER for Messaging Management: Testing e-mail routes using actual test messages (called Message Probing) IP-based mail Microsoft Exchange Lotus Notes mail Heartbeat testing

6. TOPPER for Exchange Management: MTA Process Monitoring Monitoring of Work Queues Monitoring of Connectors plus –All of TOPPER’s NT monitoring capabilities –Message Probing

7. TOPPER’s GUI Includes 2 different views Can reside on one or more “viewing stations” Provides testing and current alert information

8. TOPPER’s GUI

10. TOPPER Notifications GUI E-mail Paging SNMP Traps External Objects Included with any purchase

11. TOPPER Notifications Define individuals (e-mail addresses and/or pagers) Assign Individuals into Groups Assign Hours to each Group Assign Notification Groups to Monitored Objects

12. TOPPER Notifications

13. TOPPER Reporting and Charting Demonstrates service levels & response times for various systems & services Web-based status information displayed to HTML pages –Automatically and frequently updated –Optional bar graphs Charting allows graphical view of monitoring data –Can be displayed to HTML pages and automatically refreshed –Build correlations between monitored objects which might not seem related

14. TOPPER Reporting

15. TOPPER Charting

16. …about Bear Mountain Software Founded in 1991 Based in Evergreen, Colorado Offers the product TOPPER through distributors Company President – Thomas Dignan

17. …about Bear Mountain Software Target Customer: –Companies using electronic mail systems –Companies using NT systems services –Anyone wanting to increase system availability or verify service level statistics

18. Why TOPPER ? Help ensure high availability and service level compliance Highlight potential trouble spots & take action before users are impacted Provides ONE fully integrated environment for monitoring your Messaging, NT Server and IP systems No agent software required! – Makes installation a snap! Low-cost provider

19. by Bear Mountain Software, Inc.