1. Groups and Teams

2.  Describe the basic nature of groups: the dynamics of group formation and the various types of groups.  Discuss the implications that research on groups has for the practice of management.  Explain the important dynamics of informal groups and organizations.  Analyze the impact of groupthink.  Present the newly emerging team concept and practice.

3. Relaxed, comfortable, informal atmosphere Task well understood & accepted People express feelings & ideas Members listen well & participate

4. Consensus decision making Conflict & disagreement center around ideas or methods Clear assignments made & accepted Group aware of its operation & function

5.  The Dynamics of Group Formation  Propinquity  George Homans- AIS  Balance Theory  Exchange Theory  Group Stages  FSNPA

6. (Continued)

7.  Types of Groups  Primary Groups  Coalitions  Other Types of Groups ▪ Membership ▪ Reference Group ▪ In-Group ▪ Out-Group (Continued)

8. Norms of Behavior - the standards that a work group uses to evaluate the behavior of its members Group Cohesion - the “interpersonal glue” that makes members of a group stick together Social Loafing - the failure of a group member to contribute personal time, effort, thoughts, or other resources to the group Loss of Individuality - a social process in which individual group members lose self-awareness & its accompanying sense of accountability, inhibition, and responsibility for individual behavior

9.  Implications from Research on Group Dynamics  The Schachter Study  Implications of the Schachter Study  Group/Team Effectiveness (Continued)

12.  Norms and Roles in Informal Groups  Strongly enforced if: ▪ Aid in group survival and provision of benefits ▪ Simplify or make predictable behavior expected ▪ Help avoid embarrassing interpersonal problems ▪ Express values and goals of the group and clarify identity

13.  Norm Violation and Role Ambiguity/Conflict  Risky Shift Phenomenon  Dysfunctions in Perspective  Social Loafing

14. (Continued)

15.  Cross-Functional Teams  Between divisions  Trend toward flatter organizations  Virtual Teams  Sky-rocketing in use  Level of virtuality is worth considering  Self-Managed Teams  Performance, Job Satisfaction, Organizational Commitment

16.  How to Make Teams More Effective  Team Building  Collaboration  Group Leadership  Cultural/Global Issues (Continued)

17. Questions