1. J. K. Dietrich - FBE 525 - Fall, 2006 Issues in Optimizing Performance Week 14, November 30, 2006

2. J. K. Dietrich - FBE 525 - Fall, 2006 Pay u Importance of labor in financial services u Pay schemes u Problems unique to financial services –Nature of relationships –Time and risk –Turnover and reputation and/or productivity u Developments

3. J. K. Dietrich - FBE 525 - Fall, 2006 Organization u Stocks versus mutuals –Deposit-taking –Insurance –Securities –Asset-management u Structuring the organization –Regional, product, customer forms –Problems of large organization size –Technology and implications

4. J. K. Dietrich - FBE 525 - Fall, 2006 Transfer Pricing u Examples u Pervasive nature of transfer pricing issues in financial services u Analysis of departure from market prices as benchmarks for transfer prices u Current issues –Investment versus commercial banking –Securities services and asset-management –Insurance versus pension plans

5. J. K. Dietrich - FBE 525 - Fall, 2006 Final – Due December 7 u Review course materials for exam and determine any help or assistance you would like from me u Review session Friday, December 1, 3:30pm u Examination will be a take-home exam, five questions, lasting approximately 2 hours u Review Wall Street Journal article list to identify key issues this semester u Grades will be posted as soon as possible