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Published byClement Thomas Modified over 9 years ago
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Corporate Update Gavin Dixon CEO, Reckon Business Division
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2009 Review QuickBooks 2009 consolidates QB i release –29% growth in Enterprise revenue, 7% growth in QuickBooks overall –39% market share by Dec 2009 –Good quality of 2009 release POS grew market share (38%) –106% up YoY (MYOB 67% YoY) –Lots of new features in POS 2010 – excellent opportunity for APs QuickBooks Online launched successfully –Over 1000 users signed up in 4 months, 2000 users by end of March 2010 Encouraging growth in AP and PP memberships Reckon Docs, Elite improved market share, new offerings Thank you for your support in 2009
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2009 Review Some process improvements –Call Centre hours extended to 7pm –Increased head count in PSG Tech Support –Voice Of Customer (VOC) survey feedback implemented –QB 10/11 two beta phases to improve quality assurance –Early release process implemented to AP council, APs, PPs and then end-users –Web site revamps Enterprise, Partners, Knowledge Browser
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Performance Highlights – year ended December 2009 Reckon Group Operating revenue up 42% to $85.3m EBITDA* up 38% to $26.1m NPAT* up 27% to $14.4m Professional Division Operating revenue up 32% to $28.1m EBITDA up 26% to $11.6m Business Division Operating revenue up 29% to $49.9m EBITDA up 29% to $15.9m nQueueBillback Operating revenue $7.3m EBITDA $2.4m
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Trends over last 5 years Cumm Growth 108%Cumm Growth159%
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Key 2010 Strategies Leverage QuickBooks 2010 QB i Series release Broad user acceptance now achieved Increasing organic growth Attractive new capabilities and offerings Leverage scalability of QuickBooks Enterprise Edition Leverage QuickBooks Online service Expand Reckon Online offerings for a broader addressable market Continue to grow Reckon Docs market share Add new service offerings Take advantage of expanded direct sales team
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