1. Management Functions and Behavior Block-1 Role of a manager – Tasks of a manager – Responsibilities of a manager – Management system and process – Managerial skills

2. UNIT-1 Tasks of a professional manager 1.Providing professional direction to the firm 2.Managing survival and growth 3.Maintaining efficiency in terms of profit generation 4.Meeting the challenges of increasing competition 5.Managing innovation 6.Building human resource 7.Retaining talent and inducing loyalty 8.Sustaining leadership effectiveness 9.Balancing conformity and creativity 10.Redesigning the job content to avoid managerial obsolescence 11.Meeting change effectively 12.Handling technology 13.Facing public criticism and political opposition 14.Understand the nature of aspiration of the workers

3. UNIT-2 Responsibilities of a professional manager 1.Towards: 1. Customers 2.Shareholder 3.Employees 4.suppliers 5.Distributers and retailers 6.Industry and competitors 7.Union 8.Government 9.society

4. UNIT-3 Management systems and process System concept: sum of total individuals but inter related parts, coming togather for a specific scheme to achieve pre stated objectives MIS: timely, accurate and relevant Management process – planning, controlling, organizing and leading through motivation

5. Management process Planning – Choices – Committing resources – Time frame Controlling – Setting standards – Measurement performance – Correcting deviations

6. Management process Organizing – Formal grouping of people – Structure – Degree of centralization – Levels of management – Span of control Motivating and leading – Financial incentives – Non-financial incentives Decision making – Define the issue on which decision is to be made – Generate all possible alternatives – Evaluation and Choice between alternatives – Implementation of decision

7. UNIT-4 Managerial skills Planning Organizing Motivating and Leading Controlling Decision making Managerial Skills at various Levels – Technical – Human – Conceptual

8. Top management skills Building an efficient and strong team Monitor and review periodically Reward for competence Share ideas with policy makers and intellectuals Be professional—detached and involved

9. Institution building- A skill of top executive Identity-Creating an identity for your organization Enabling –develop resources(3 m) Synergizing-collective contribution of resources Balancing-make the subordinates confirm to rules Linkage building-with external players