1. problem solving decision making leadership practices applications step up, step back collaboration culture of trust considerations and risk

2. creating a culture of trust a leadership practicum

3. lack of trust price tags team to team trust building cultures that foster trust

4. make people trust each other?

5. how leaders can help

6. Trust how do you define trust?

7. Start Up Exercise: Pick a project. who do you trust? how did it develop?

8. what does a team without trust look like?

9. Lack of Trust Price Tag?

10. Transaction Costs transaction costs

11. self protection

12. repair broken trust ?

13. other price tags?

14. the data … The 100 Best Places to Work

15. trust companies double performance over S&P for 10 years. high trust companies out perform low trust companies by 43%

16. Project Management  Change Management how can leaders help teams build Trust?

17. Trustworthiness “Get Trustworthy People”

18. Trustworthiness how often does that happen?

19. Can these people work together?

20. broken Trust?

21. Or …

22.  Build Trust? trust Not built ?

23. assess the team

24. who talks to whom? who listens ?

25. Start Up Exercise: Pick a project. broken trust with a person on the team

26. what do you want do?

27. get the right people on the bus in the right seats. - Jim Collins Good To Great

28. get the wrong people off the bus.

29. is the next bus stop theirs?

30. Start Up Exercise: Pick a project. does the team need this person ?

31. the “ vacation test”

32.  Island… build an Island?

33. Project Management How Do We Deliver? integrate?

34. Unleashing Innovation Collaboration Process create a Culture of trust

35. Project Management  Dependency Management remove debilitating Fear

36. in collaboration, people fear … - Warren Bennis Beyond Bureaucracy

37. losing identity

38. losing intellectual mastery

39. losing individualism

40. what do people fear ?

41. fear of losing control

42. not recognized for doing more work than others

43. not being able to differentiate myself

44. fostering trust

45. advance each other’s intentions and interests don’t impede them

46. be proactive in moving work forward

47. create transparency

48. Project Management  Focus, Communication, and Expectation Management honest and open communication

49.  Build the right product share experiences

50. team to team trust …

51. “a mega team”

52. validate others

53. accept risks collectively

54. Leading Agile  Collaboration Model  Collaboration Process team based measurements

55. people do what they are measured by measure results

56. let teams evaluate themselves

57. build confidence

58. short goals … early wins

59. Collaboration Model celebrate success !

60. leadership role ?

61. Authentic

62. purpose over personal agenda - Jim Collins Good To Great

63. Project Management How Do We Deliver? Trustworthy

64. stay Positive

65. Stay Positive Focus on magnifying a person’s strengths rather than remedying weaknesses. - Peter Drucker

66. protect team Boundaries Protect Team Boundaries

67. continuous feedback

68. be transparent

69. share information

70. no hidden agendas

71. ensure fairness

72. summary

73. lack of trust price tags team to team trust building cultures that foster trust

74.  Build Trust? read more… companies with cultures of trust: Cisco Systems Google SAS Texas Instruments eBay Intuit Adobe articles at accelinnova.com/ibmclass.html or at greatplacetowork.com

76. the “ off the bus test”