1. Information Technology Investment Management (ITIM) Solomon Negash, Ph.D.

2. Source The maturity stages and critical processes are taken from the GAO 2004 report: http://www.gao.gov/new.items/d04394g.pdf http://www.gao.gov/new.items/d04394g.pdf

3. ITIM Stages of Maturity with Critical Processes

4. Fundamental Phases of IT Investment

5. The Five Stages of Maturity within ITIM

6. Critical Maturation Steps Required to Move to Next Stage

7. Components of an ITIM Critical Process

8. Stage 1: Creating Investment Awareness

9. ITIM Stages of Maturity with Critical Processes

10. Stage 2: Building the Investment Foundation

11. ITIM Stages of Maturity with Stage 2 Critical Processes

12. Instituting the Investment Board

13. Meeting Business Needs

14. Selecting an Investment

15. Providing Investment Oversight

16. Capturing Investment Information

17. Stage 3: Developing a Complete Investment Portfolio

18. ITIM Stages of Maturity with Stage 3 Critical Processes

19. Defining the Portfolio Criteria

20. Creating the Portfolio

21. Evaluating the Portfolio

22. Conducting Postimplementation Review

23. Stage 4: Improving the Investment Process

24. ITIM Stages of Maturity with Stage 4 Critical Processes

25. Improving the Portfolio’s Performance

26. Managing the Succession of Information Systems

27. Stage 5: Leveraging IT for Strategic Outcome

28. ITIM Stages of Maturity with Stage 5 Critical Processes

29. Optimizing the Investment Process

30. Using IT to Drive Strategic Business Change

31. Glossary (see full document for more) action plan: A plan derived from recommendations that identifies the specific actions that will be taken to improve a process or a project and outlines a schedule for implementing those actions. activity: An ITIM key practice that describes the actions necessary to implement a critical process. An activity occurs over time and has recognizable results. It typically involves establishing plans and procedures, performing the work, tracking it, and taking corrective actions as necessary. alignment: The degree of agreement, conformance, and consistency among organizational purpose, vision, and values; structures, systems, and processes; and individual skills and behaviors. assessment: An appraisal by a trained team of professionals to determine the state of an organization’s current processes and to identify the high priority process-related issues facing an organization. An assessment may also result in organizational support for process improvement.