1. Earthquake,Explosion, Fire, Destruction: Disaster or Change Opportunity? Case Study
Team 5
Cheung, Patti
Li, Xin
Lin Zi Yu
Tsui, Diana
Wen, Yi

2. Mission Statement
The Anmai University Library provides value-added services, resources and a creative learning environment to promote innovation, in support of the University’s mission to enhance teaching, learning, research.

3. Goals
To resume library services by collaborating with other local and international libraries and book conservation projects
To provide a new library premises with an innovative learning commons in two years
To expand electronic access
To re-organize the library’s structure, recruit new staff and provide staff development for current staff
To become a leading academic library in Vietnam

4. SWOT Analysis (Strength)
Adequate financial resources
Library staff are respected by students
Good and hardworking library staff
An experienced system librarian and a reference librarian for managing a learning commons

5. SWOT Analysis (Weakness)
Physical facilities all destroyed in the earthquake
Impending retirements over the next 10 years
Not enough electronic resources for teaching and learning

6. SWOT Analysis (Opportunities)
An opened minded and supportive university president
The potential demand of services and facilities to be provided to part time students of Sydney Polytechnic
Young university teaching staff
Financial support from UNESCO to link the campus to the web and to the information resources held by the national library
To have a 4% extra allocation for library budget

7. SWOT Analysis (Threats)
Disruption when the new librarian comes to campus
The library collection in bad condition
A potential demand of more services and facilities to be provided to part time students of Sydney Polytechnic

8. Services to be offered Electronic reference Interlibrary Loans
Digitization of collections
Adopt cloud computing – to use WorldCat Local for library catalog
Subscribe to Clockss
Services related to learning commons

9. Services to be stopped Reduce subscriptions of printed materials
Cataloguing of printed materials

10. Performance Measurement
To conduct a patron satisfaction survey on library services one year after the completion of the new library premises

11. New Staff to be Hired in 12 Months
Professional librarians including Reference, Electronic acquisitions, Interlibrary Loans, Systems, Library administration, Preservation and conservation
More clerical staff

12. Outsource the Project Management Plan
Needs assessment
Scope definition
Outcome expectation
Budgeting
Tendering

13. Thank you!