1. About The Incident Click the Arrow to move forward Look to the Left For Details  --------- About this Course

2. About This Course Do so by clicking where indicated At some points, you may have to make a choice Click Here! About This Course (cont.)

3. The Incident

4. Another Peaceful Day At the Office... HEY!!! The other day I was walking back to my apartment, when I tripped on a leaf!

5. You Only Have One Choice Ask For Details Laugh One Choice...

6. The Thought of Harold Tripping on a Leaf Is Too Much... HA!

7. ...And the Client Sues! See you in COURT !!!

8. What Happened? Were You Injured? Next Steps... Were there any witnesses? Where Were You? Ask A Question

9. The Full Story is Told...

10. Harold Thinks Hard... The Lady In 103... Jenny Franklin

11. Harold Thinks Hard... It’s hard to remember, ‘cause I hit My head......I was Right Outside My Front Door, I think.

12. Harold Thinks Hard...

13. You Only Have One Choice Investigate Further Write the Report One Choice...

14. Write the Report

15. Forget Something?

16. Interview the Witness Check the Weather Report Write the Report Take Photographs Submit a Work Order Choose an Action

17. The Witness One minute he was up.......The Next He was Down! I suggested he have his head examined!

18. The Weather

19. The Work Order Your maintenance Team immediately inspects the location. Click to view the Work Order

20. A Picture Is Worth... You photograph the area from multiple angles Click Here to View the Photos

21. Apartment Threshold (Close Up)

22. Sidewalk In Front of Unit

23. Path To Unit

24. In Front of Unit

25. Apartment Threshold (Distant)

26. Write the Report

27. Conclusion Each incident report is reviewed… …if more information is required, you will receive an email.

28. Conclusion