1. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. User Case Study – CEP in Dynamic Resource Management Alan Lundberg TIBCO Software Inc.

2. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 2  Yards & Ramps Key Constraints Trains (over 3,000 active per day) Crews (6,000 to 8,000 per day on trains) Cars (over 107,000) Tracks (32,000 miles)

3. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 3 Dynamic Resource Management Concept  Each train demands the 5 critical resources over time  For a train plan to be effective, all trains must have all resources allocated  As the train schedule moves, the resource demand moves Time  Train Schedule Network Capacity Allocation Car Assignment Terminal Resource Allocation Locomotive Assignment Crew Assignment  Train Demand Dimension   Resource Supply Dimension 

4. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 4 Sample Train Resource Allocation

5. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 5 Hurricanes Floods Blizzards PRB Issues Network Operations Velocity - MPH Good Storm Damage Bridge Fire 2005 2006

6. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 6 Business Pain  Less than half of all network schedules achieved  Track velocity = 17 mph. Every increase in 1 mph =  Hired many crew members last year to improve schedules – huge cost (fixed) and now customers over-schedule and use crews unwisely  Workforce issues and logistics  Appear at capacity but a system of over-schedule  Backup ramification to car management – terminal congestion – fuel consumption – dwell location – intermodal SLAs etc.

7. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 7 Concept Modeling for Dynamic Resource Management

8. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 8 Case Study Monitoring and Optimizing: Trains, Track Segments, Crews, Terminal Locations, etc

9. © 2005 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary. 9 Dynamic Resource Management Case Study  All parts of a complicated process are monitored from end-to-end  There is a lack of : Visibility into the overall process Notification if something is down Correlating activities from various unrelated applications  Increased need for: Tracking history Compliance and governance Correlation of unrelated events Root cause analysis  There’s always a plan…. but things never go according to plan