1. Marsha Miller NACADA Assistant Director Kansas State University miller@ksu.edu With thanks to Jennifer Joslin, Becky Ryan, Maura Reynolds, Casey Self, and Kathy Stockwell Focusing the lens: Crafting successful advisor training and development sessions

2. Session Learning Objectives Delineate advisor training & development (AT&D) topics appropriate for your advisors Review steps to a successful AT&D program Create and share a sample AT&D inservice workshop session Explore resources that support effective advisor workshop sessions Note: For our purposes “advisor training and development “ is shortened to “AT&D”

3. Write down three topics you would like to see addressed in advisor training and development on your campus Share the topic you most want to address in a future AT&D activity for your advisors.

4. What components should be included in a comprehensive advisor training and development program? Three components of quality advising Informational What advisors need to know ; includes internal and external environment, student needs, & advisor self knowledge. Relational The skills advisors need to possess in order to do their jobs effectively Conceptual What advisors must understand Let’s Review - AT&D Components

5. Let’s Review! Definitions Training: activities undertaken per-service through advisors’ first year. Development: ongoing education and learning that academic advisors receive after the first year and throughout their careers. Givans Voller, Miller, and Neste, 2010 Comprehensive advisor training and development: Practices that deliver For our purposes “advisor training and development “ is shortened to “AT&D”

6. Let’s try it out! Look at your list of AT&D needs How do you know these are needs? Who needs it? Who wants this information? Why is this information important? Who will provide the training? Where? How? Who will assess the effectiveness of AT&D? Will there be follow-up to AT&D? »BBorns (2002) Is there an “easy button”?

7. At the MACRO level Steps to creating a comprehensive advisor training and development PROGRAM in Tuesday’s Foundations session

8. NACADA Certification Task Force, 2003

9. Program Examples at the Macro (Program) Level Informational, Relational & Conceptual Examples Higginson’s framework for training program content University of Iowa Growth Chart Fox Valley Tech M21 Comprehensive advisor training and development: Practices that deliver

10. Building an AT&D program beyond policy manuals for faculty advisors Consider topics that are “out of the box” Recruit presenters with a passion Faculty present to faculty Start small (no more than an eight session series) and build Don’t “train” faculty (Master Advisor) Don’t “box in” faculty; encourage them to cultivate and grow “capacity building” is the new NSF term Alexander, R.A. (March, 2012). Building Advising Workshops with Native Materials. Academic Advising Today 35 (1). From Macro (Program level) to Micro (session)

11. Teaching is less about what the teacher does and more about what the teacher gets the students to do. David Perkins, 1993 From Macro (program) to Micro (session)

12. Craft an AT&D session Advising as Teaching Workshop “lesson plan” Based upon the work of Madeline Hunter Clear objectives Standards of performance Materials/resources needed Anticipatory set Input Modeling Check for Understanding (assessment strategies) Guided practice Closure Independent Practice Alexander’s Building Advising Workshops with Native Materials

13. Craft an AT&D session Example Beyond FERPA: Understanding legal issues in advising

14. Craft an AT&D session Each table assigned one topic from the list 20 minutes to craft an AT&D opportunity to address your topic Place group’s topic and activity on poster paper One member of your group share with the room

15. Delivery Venues AT&D is not an isolated event  Lunch ‘n Learns / Brown Bag lunches (Maura Reynolds’ list of articles to use for training and development)  Newsletters  Web pages  Book clubs  Weekly advising tips posted on electronic bulletin board  1-2 hour workshops during staff development days

16. AT&D Resources Articles to use for training & development list

17. Scenes for Learning and Reflection: An Academic Advising Professional Development DVD Scene 1: Adult learner returning to college Scene 2: Lack of progress Scene 3: Upset transfer student Scene 4: Advisor error Scene 5: First-generation student Scene 6: Student complaint Scene 7: Student with personal issues Scene 8: Advising a student athlete Scene 9: Faculty advisor & FERPA privacy issues Scene 10: Proactive parenting Scene 1: Peer advising Scene 2: Advising the high achieving student Scene 3: Student in search of the ideal major Scene 4: Difficult student shopping for an answer Scene 5: Probation student academic priorities Scene 6: Student athlete returning after academic dismissal Scene 7: Group advising using an advising syllabus Scene 8: Returning veteran facing adjustment issues Scene 9: Privacy issues in phone advising Scene 10: Student discloses depression Resources to help craft AT&D

18. Curriculum: What we teach advisors Pedagogy: How we teach the material to advisors Learning Outcomes: What advisors learn Final Thoughts Focusing the lens: Crafting successful advisor training and development sessions