2. CHAPTER 2 LIFE SKILLS 2016 Edition

3. Add to side bar: Life skills are a set of tools and guidelines that prepare you for living as a mature adult in a complicated world.

4. The salon is a creative workplace artistic talent Highly social environment www.gumtree.com/posting_images/02/25814002__1..

5. Develops: Exceptional communication Decision-making Image building Customer service Self actualization Goal-setting and Time management skills

6. Add to side bar: ***Life skills are your foundation ***A common characteristic shared by most people is: they love what they do

7. www.bizbash.com/.../big/e15398image3.jpg

8. Being helpful and caring to others Making good friends Feeling good about yourself Some of the most important life skills are: (need 3 for the test) kjw27612.files.wordpress.com/2009/02/scs-styl...

9. Maintaining a cooperative attitude Approaching work with a strong sense of responsibility Being consistent in your work Having a sense of humor media.rd.com/.../sense-of-humor-af.jpg

10. Adapting successfully to different situations Sticking to a goal and seeing a job through to completion Mastering techniques that will help you become more organized

11. The Psychology of Success What is your definition of success? Self actulization-fulfilling one’s full potential Fuel your passion www.pratpartners.com/.../Audrey9_lg.jpg

12. Action Steps for Success create a foundation for achieving your goals

13. Build self-esteem based on inner strength and begins with trusting your ability to achieve set goals. www.apm.co.th/.../about/pic_consulting05.jpg

14. Visualize Imagine yourself working in your dream salon Practice visualization Turn your vision into reality

15. www.tophairsalons.net/wp-content/uploads/2008www.tophairsalons.net/wp-content/uploads/2008. s3.ypbot.net/photos/4NV-42Zob_m.jpg arizonaspagirls.com/image/Large/1657269FAA17D...

16. Build on your strengths Practice a positive self-image Activities that you love, allow you to feel good about yourself www.emg2008.com/pics/pic_sports_collage.jpg library.thinkquest.org/.../Graphics/singing.gif

17. Be kind to yourself Eliminate self-critical or negative thoughts If you make a mistake, view it as a learning opportunity to improve and get it right.

18. Stay true to yourself Be yourself and be professional

19. Practice new behaviors Because creating success is a skill ~ speaking with confidence ~ standing tall ~ use proper grammar i.ehow.com/.../public-speaking1-main_Full.jpg

20. Keep your personal life separate from your work Counterproductive Whole salon will suffer

21. Keep your energy up Successful cosmetologists *get proper amount of sleep *eat healthy foods *manage your time wisely Create balance *family, friends, hobbies, and activities campacorn.org/images/friendship.gif

22. Respect others Make a conscious effort to respect everyone Exercise good manners Be a good listener and do not interrupt people

23. Stay productive Three bad habits that can keep you from maintaining peak performance * procrastination * perfectionism *lack of a game plan www.gdcanada.com/.../images/game_plan.jpg

24. Procrastination Putting off until tomorrow what you can do today. Poor study habits

25. Perfectionism Unhealthy compulsion Success is not defined as doing everything perfectly Never making a mistake, may not be taking the necessary risks for growth and improvement

26. Game Plan The conscious act of planning your life instead of just letting things happen Large chunks of time (five or ten years ahead) http://www.achieve-goal-setting-success.com/thematic-goals.html

27. Set daily, weekly, monthly, and yearly goals

28. Motivation and self-management Helps people move to the next level in their career Add: Motivation propels you to do something Add: (On final exam) Motivation is the ignition for success Self- management is the fuel that keeps you going

29. Add: A motivated student finds it much easier to learn To achieve success- must feel a sense of personal excitement and good reason for staying the course

30. Add all to side bar-write small: Satisfying Basic Human Needs (lowest to highest) 1. Physical/physiological * Food www.mhcbe.ab.ca/.../needs_files/..%5CneedsP.jpg

31. 2. Emotional/safety * security 3. Social/love and belonging *relationships www.goodenough.ac.uk/uploads/pics/social2.jpg

32. 4. Mental/esteem * confidence, respect www.plant-a-tree-today.org/WebControl/Display... 5. Spiritual/self-actualization * Morality, problem solving

34. Your Creative Capability Creativity is an unlimited inner resource of ideas and solutions To enhance your creativity: Be positive ~ criticism blocks the creative mind

35. www.fun4biz.com/coach/images/creativity_cme-fwww.fun4biz.com/coach/images/creativity_cme-f. www.creativityaustralia.org.au/product_images

36. Look around for creative inspiration ~ tap into your own your creative energy (art, music, fashion shows, and magazines) Improve your vocabulary ~ positive vocabulary (explore, analyze, determine)

37. Surround yourself with those who share your passion!!!!! ~ more creative in an environment where people work together and share ideas

38. Add: One trait essential to reach and remain at the highest level of professionalism is…commitment i.ehow.com/.../4544657/commitment_Full.jpg

39. Design a Mission Statement Establishes the purpose and the values for which an individual or institution (business) lives and works by Defines guiding principles and clarifying goals, and how an organization operates

40. www.metroutilitydepartment.com/images%5Cmetro

41. Prepare a mission statement that communicates who you are and what you want for your life. ***This is not a “goal” Keep a copy of your mission statement where you can see it and read it frequently.

42. Goal Setting Identification of long-term and short-term goals Helps you decide what you want out of your life Focuses your attention in order to fulfill your dreams

44. Did You Know? Real life goal setting: Salons set goals for person’s productivity Stylists set goal for how much money they want to earn Increase earnings by selling retail, up-sell color services and back-bar treatments, get more clients

45. How Goal Setting Work Two types: Short term goal ~ what you wish to accomplish in a year or less

46. Long term goal ~ measured in large increments of time such as two years, five years, ten years, or even longer

47. Set feasible goals Create a plan of action Revisit plan often Adjusting goals and plans when necessary Successful people know: focusing on goals moves them toward success

48. Time Management Manage time efficiently (need 3 for the test) Learn to prioritize to-do lists-most important to least important Design your own time management system Never take on more than you can handle

49. Learn problem solving techniques Give yourself some down time Have a notepad, or digital technology accessible at all times Make daily, weekly schedules for study and exams Identify high energy times of day

50. Reward yourself Do not neglect physical activity Schedule a least one block of free time each day Understand the value of to-do lists Make time management a habit Read “Did You Know” (page 29) to yourself-What are the two most important points?

51. Employ Successful learning Tools Successful career=employing key learning tools while in school Commit yourself to: Attend all classes Arrive for class early Have all materials ready

52. Listen attentively Highlight important points Take notes Pay close attention during summary and review questions When something is not clear, ask, ask, ask www.elearningbible.com/wp-includes/images/Stu...

53. Here’s a Tip: Seek continuing education opportunities Never stop learning New trends, techniques, products, and information available Read industry magazines, join industry organizations, enroll in advanced educational classes

54. Establishing Good Study Habits Focus on small tasks at a time Study in smaller chunks of time Write down key words or phrases as your instructor discusses them Discuss new material with others Study together/study buddy

55. Developing good study habits Where: Find a comfortable, quiet place, without interruptions Have everything you need Remain alert by sitting upright

56. www.hundredsofheads.com/.../40_Image.jpg www.learningprep.org/images/thinkingmaps_albu...

57. When: Estimate how much study time you need Study when you feel energetic and motivated Study during blocks of time that would otherwise be wasted- doctor’s office, on the bus

58. How: Study a section at a time Highlight key words and phrases Test yourself on each section Every effort you make to follow through on your education is an investment in your future

59. Progress will increase your confidence Master a range of information and techniques Your self-esteem soar with your grades Read: Focus On

60. Focus On: Professional Ethics Self-care: take care of yourself Integrity-aligning your behavior and actions match your values. ex. If you believe it is unethical to recommend products to a client that they do not need, do not engage in that behavior

61. Discretion-do not share your personal issues with clients -never breach confidentiality Communication-be aware of what you say and how you say it Add: your interactions must be clear and direct, not passive and withholding

62. Ethics The moral principles by which we live and work When your actions are respectful, courteous and helpful, you are behaving in an ethical manner Do: Self-care test

63. Provide skilled and competent services Be honest, courteous, and sincere Avoid sharing clients private matters with others Participate in ongoing education Give clients accurate information about treatments and products

64. Add: Ethical characteristics: *Honesty *Compassion *Attentiveness *Punctuality *Cooperativeness *Pleasant and agreeable personality

65. Development a Positive Personality and Attitude Cosmetologist interact with people from all walks of life It is useful to have a sense of how different personality traits work together

66. Add to side bar top of page 31 (all three statements are on the test) ~Personality-defines who you are Focus on page 33… ~Personality is the sum total of her or his inborn characteristics, attitudes, and behavioral traits. ~A pleasing attitude gains more associates, clients, and friends.

67. A healthy, positive attitude looks like this: Diplomacy-known as tact is the ability to deliver truthful, even sometimes critical or difficult messages in a kind way. Pleasing tone of voice-speaking more softly or more clearly

68. Emotional stability-learning to handle a confrontation and how to share your feelings in a professional manner Sensitivity-means being compassionate and responsive to other people

69. Values and goals-guide our behavior and give us direction Receptivity- means to be interested in other peoples opinions, feelings, and ideas ~ involves taking the time to really listen

70. Effective communication skills ~active listening ~non-verbal skills ~verbal skills

71. Human Relations Add to page 34 * Understanding people is the key to operating effectively in many professions * Being treated with respect and having people listen to us, gives us a good feeling about them and ourselves * Learn to make the best of a situation