1. Content management and data warehousing in the eBanking Marko Cicin-Sain Kvarner Bank d.d. Rijeka

2. What is the real true about these concepts Companies have bad relations between different programs The databases are too big, too complex and badly documented, so it is impossible to make an integral database and to migrate the data Today, you need to obtain the right information yesterday Content management and data warehousing in the eBanking

3. Is there a way you can solve this problem? Data warehousing Use current databases to obtain information Create an easy to use tool to browse complex databases Enchance existing programs with new possibilities Content management Use the information created in a business process Analyse the information and decide whetever to present it to the end user or not Manage the information to give always the right information at the right moment Content management and data warehousing in the eBanking

4. How to apply this technologies in eBanking Link the database to dinamic web pages Using data warehousing access to the right informations Using content management display the right information Using security technologies protect your database from possible atacks Content management and data warehousing in the eBanking

5. Life cycle of a document Making Overview Approval Enabling Validation Distribution Old version Use Periodical survey New version Life cycle of a document Archive Content management and data warehousing in the eBanking

6. What you can and what you can’t do with eBanking You can: Save time and money Give a complete service 24 hours every day, everywhere in the world to your customers Give the newest information on the moment of it’s creation You can’t: Make happy every customer Content management and data warehousing in the eBanking

7. Development of eBanking in Kvarner Bank Rijeka Stage IModule I System for the protection of the administration pages (Intranet solution) Module II System for insertion and deletion of pictures Module III System for insertion, change and deletion of data (news, information’s, data, etc.) Stage IIModule IV System for the protection of customers that are approaching their personal data Module V System for browsing personal data Module VI System for preparing the documents in.pdf and.doc format Stage IIIModule VII PKI system for protection of the customer Module VIII Enchancement of the browsing customer pages in order to allow customers to make on- line transactions Module IX New modules for further eBanking processes Internet pages and CMS system E-banking, customer survey (data warehouse) E-banking, on- line banking (CMS and data warehouse) Content management and data warehousing in the eBanking

8. Parasite New DMS system XML ASP TXT DBO XML ASP TXT DBO 123456 DMS scripts DMS Archive Content management and data warehousing in the eBanking

9. Technologies Oracle and MSSQL database C++, ASP.Net, XML VPN, Cisco Windows and Linux Content management and data warehousing in the eBanking

10. Questions Content management and data warehousing in the eBanking